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  • 4 days ago

jobs description

LOCATION: This is a hybrid role requiring time spent in the office. Norfolk, VA is the preferred location, but we will also consider candidates in Indianapolis, IN or Mason (Cincinnati), OH. You must be within 50 miles of one of these locations.

HOURS: General business hours, Monday through Friday...

TRAVEL: Up to 25% travel may be required.

The Strategy Director supports Government Business Grievances & Appeals and Government Business Enrollment Billing. In this individual contributor role, you are responsible for working for a VP and above to identify, develop and propose planning and strategy to improve results based on continuous needs assessment.

Primary Duties May Include, But Are Not Limited To
• Partners with executive leadership to define our strategy and success criteria for the future.
• Translates strategy into defined tactics, programs/projects, priorities and timelines and ensures alignment and attainment of both the regions and the enterprises strategic plans to turn strategy into reality.
• Creates and presents extremely high quality presentations to executive levels.
• Oversees definition development and implementation of metrics to report and monitor progress against goals and ensures plan of record supports strategy milestone deliverables.
• Monitors, measures and communicates delivery against business strategic plan and the quality of outcomes.
• Researches relevant trends and activities in their area of expertise and works with business leadership to further define business strategy and sustain a competitive advantage in the marketplace.
• Develops, monitors and tracks metrics to track budget and spending.
• Collaborates with senior team and staff to develop tactical plans and communication strategies.
• Serves as a representative on enterprise and inter-regional initiatives.
• Provides coaching and mentoring to other leaders in the organization on strategic thinking and on projects that deliver high return and high strategic value.
• Champion's breakthrough projects to transform our current business environment into industry leading best practice organization.
• Manages vendor interaction and management, including vendor selection, contract and rate negotiation, issue resolution, developing and reviewing statements of work, representation on vendor business and Executive committees, speaking engagements, etc.
• Often acts as decision maker on projects or provides guidance to senior team on complex issues.
• Often takes responsibility for approval of all projects sponsored by their Executive Sponsor.

Required Qualifications
• Requires a BS/BA degree in a related field and a minimum of 10 years of related experience; or any combination of education and experience, which would provide an equivalent background.
• Requires 3 years of leadership/management experience.

Preferred Qualifications
• Prior strategic planning, project/program management, and vendor management experience strongly preferred.
• Six Sigma or other process improvement experience is strongly preferred.
• Business knowledge in Government Health Benefits to include Grievances & Appeals and/or Enrollment Billing preferred.
• Master’s degree preferred
Norfolk VA United States


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