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  • 3 days ago

jobs description

3.
5 Miami Springs, FL Miami Springs, FL Part-time Full-time Part-time Full-time $16 an hour $16 an hour 7 days ago 7 days ago 7 days ago Are you looking for a fresh growing company to develop your career and become a Manager? B&B Hotels, the latgest and fast growing hospitality brand in Europe, is thrilled to announce the opening of its first hotel in the United States.
We are seeking passionate... and customer-focused individuals to join our opening team as Front Desk and Guest Relations Agents, dedicated to delivering exceptional service and creating memorable experiences for our guests and ready to became the future Hotel manager of the new openings.
Hotel is opening positions for both day and night shifts.
Duties:
- Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, local attractions, and dining options - Assist guests with luggage storage and transportation arrangements - Handle guest complaints or concerns in a timely and professional manner - Process payments and maintain accurate records - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required
Qualifications:
- Able to work without supervision - Previous experience in a customer service role, preferably in the hospitality industry - Excellent phone etiquette and communication skills - Strong guest relations skills with the ability to provide personalized service - Bilingual proficiency is a plus - Knowledge of hotel operations and guest services - Familiarity with phone systems and computer software (e.
g.
, reservation systems) - Ability to multitask and prioritize tasks in a fast-paced environment - Strong problem-solving skills and attention to detail - Flexibility to work various shifts, including evenings, weekends, and holidays Join us in shaping the success of B&B Hotels' inaugural venture in the United States.
If you are passionate about hospitality, thrive in a dynamic environment, and enjoy interacting with people from diverse backgrounds, we invite you to apply for the position of Front Desk and Guest Relations Agent.
Be part of our journey to redefine hospitality standards and exceed guest expectations.
To apply, please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this role.
We look forward to welcoming you to our team! Job Types:
Full-time, Part-time Pay:
$16.
00 per hour Expected hours:
16 - 40 per week
Benefits:
Free parking Schedule:
8 hour shift Day shift Evening shift Holidays Morning shift Night shift Overnight shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications
Miami FL United States

salary-criteria

Apply - Front Desk & Guest Relations Agent Miami