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Job Description

Are you super organised and able to spin many plates without dropping any? Do you enjoy working with others and being the central coordinating point of a team? Then you could be the perfect candidate!

We are recruiting a Project Support Officer to join the team. The role of the Project Support Officer covers a diverse range of activities to support the delivery of project priorities. You will enable the smooth running of projects by helping them through the operation of project management processes, and the coordination of business management actions and activities. The role is aligned to the Project Delivery Capability Framework (PDCF). Further information on the PDCF can be found on the gov.uk homepage (search "Project Delivery Capability Framework").

General responsibilities range from implementing and maintaining project controls such as on scheduling and risk management to ensure effective delivery. You will also contribute to the development of business cases... support with budget management, produce project status reports and build and maintain excellent professional relationships with a wide range of internal and external stakeholders. You will manage the administration of Project Team and Project Board meetings in line with project governance.

You will put teamwork at the heart of what you do and be part of a positive, inclusive and supportive environment where your team, and customers, feel valued.

The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment.

The team

You’ll join our Project Support Office Team in the Environment and Business Directorate. Our nationally dispersed team of Project Managers and Project Support Officers share and learn from each other, championing and improve project delivery to deliver the best outcomes for the environment.

In E&B we promote a positive, inclusive, and supportive culture where everyone feels valued. We use evidence, expertise, engagement, and innovation to enhance and support delivery, influence policy, legislation, and secure resources.

Experience/skills Required

In your capability-based answers please demonstrate your:
• organisational skills and ability to develop and implement effective processes
• interpersonal skills and experience in developing effective working relationships with a wide range of stakeholders
• capability to work well under pressure, with multiple tasks, in a fast-changing environment, with a keen attention to detail
• written and verbal communication skills, with experience using different channels and formats for different audiences
• IT skills, including experience using Microsoft Office 365 applications
• focus on your personal development
• ability to work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work

You’ll have a range of development opportunities and appropriate training will be provided, including the opportunity to complete a project delivery apprenticeship.

Contact and additional information

You’ll have an incident management objective in your development plan. We’ll support you to find an incident role to suit your circumstances. Appropriate training will be given.

As a national role the working location is flexible.

We use smart tools to stay connected, some travel and overnights may be required.

Please see Candidate / Additional Information Pack for more information. Any queries, contact Jo Sinden at jo.sinden@environment-agency.gov.uk or from 15th July Jenny Forsyth at jenny.forsyth@environment-agency.gov.uk

Applications are “blind” assessed using your competency questions answers.

Interviews will be held via MS Teams within two weeks of the closing date.

If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post.

Closing Date:

21/07/2024, 23:55 hours

Level of security checks required

Basic Check

Competence 1

Achieves Results


You'll be able to organise work to meet deadlines including planning and tracking whether work is on course to deliver on time. You'll be able to set goals and make adjustments in response to any setbacks to your timetable. You'll have tenacity and able to work under pressure to meet deadlines.

Question: Tell us about a time when you have delivered a challenging piece of work at a time of pressure and competing demands. What were the challenges and how did you overcome them?

More information on how to answer competency questions can be found in the candidate pack.

Competence 2

Communicates Effectively


You'll be clear and to the point in your written and verbal communication. Your reports will be accurate and use an appropriate style for your audience. You'll be able to produce project updates that are easily understood by your project manager using a style that reflects their needs.

Question: This role involves communicating with a lot of different people from internal colleagues in different teams, to Defra colleagues and external stakeholders. Describe your experience of writing reports, giving presentations and communicating effectively with a range of people to get your message across respectfully, clearly and succinctly.

More information on how to answer competency questions can be found in the candidate pack.

Competence 3

Programme and Project Management


Selects, plans and manages programmes or events to achieve a set of Environment Agency objectives cost-effectively.

Question: Tell us about a time when you have coordinated a project or piece of work containing many interlinked tasks, describing how you tracked them, identified and mitigated risks and how you delivered on time and to an agreed budget. Describe your passion for project management.

More information on how to answer competency questions can be found in the candidate pack.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information
Preston United Kingdom


Apply - Project Support Officer - 29250 Preston