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  • 4 days ago

jobs description

Job Purpose:Improves operating efficiency by developing methods, procedures, and software solutions; helping users.Duties: * Identifies and supports operational objectives and procedures by studying functions and requirements; conferring with managers and employees; evaluating input and output requirements and formats. * Recommends controls, guidelines and changes by identifying problems... developing improvements; describing methods; writing procedures; * Determines and tracks project responsibilities by identifying project phases, elements, and personnel requirements; establishing performance standards; reviewing hours and costs. * Designs computer programs by describing and analyzing information requirements in a workflow chart and diagram; studying system capabilities; writing specifications for programmers. * Improves current systems by studying practices, procedures, and problems; designing modifications. * Prepares and supports users by writing and maintaining documentation; providing help to answer questions and resolve problems. * Maintains system guidelines by writing and updating policies and procedures. * Maintains user confidence by keeping information confidential; providing status reports. * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. * Accomplishes department and organization mission by completing related results as needed.Skills/Qualifications:Reporting Skills, Problem Solving, Data Processing, Quality Focus, Network Design and Implementation, Software Design, Customer Focus, Process Improvement, Written Communication, Reporting Research Results, Informing Others
Dunn Loring VA United States


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