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  • jobs
  • 1 week ago

jobs description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Computer... and technology knowledge
• Multi-line switchboard
• Word processing software
• Spreadsheet
• Internet
Transportation/travel information
• Own transportation
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness
Government programs
• Recognized employer
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 30 hours per week
Beresford NB

salary-criteria

Apply - clerk, hotel front desk Beresford