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  • 5 days ago

jobs description

Junior IT Network and Support Engineer (Permanent)

Eastern Cape, Port Elizabeth

The Junior IT Network & Support Engineer will be responsible for assisting with the maintenance, support, and optimization of our clients' IT networks. This role involves troubleshooting network issues, supporting end-users, and working closely with Senior Engineers to implement network solutions.

Minimum Qualifications and Experience:

· Bachelor’s Degree or relevant courses / training completed in Information Technology, Computer Science, or a related field.

· Basic understanding of network concepts, including LAN/WAN, TCP/IP, and network protocols.

· Familiarity with network hardware such as routers, switches, and firewalls.

· Proficiency in troubleshooting network issues and providing technical support.

· Knowledge of network security principles and practices.

· Experience with network monitoring and management tools.

· Familiarity with virtualization technologies (e.g., VMware, Hyper-V).

·... Certification in networking (e.g., CCNA, CompTIA Network+) advantageous.

Soft Skills:

· Strong analytical and problem-solving skills.

· Strong willingness to learn and take direction.

· Logical thinker.

· Ability to work well in a team.

· Ability to take instruction.

· Ability to handle pressure.

· Ability to multi-task.

· Proficient in meeting deadlines.

· Must be organised and methodical.

· Excellent verbal communication skills.

Main Duties/Key Results Areas:

· Assist in the installation, configuration, and maintenance of network hardware and software.

· Maintain hardware and software in the organization. Proficient - Windows 10-11/Office 365 Installation and configuration.

· Troubleshoot network issues & VoIP issues.

· Monitor network performance and troubleshoot issues to ensure optimal network functionality.

· Provide technical support to end-users for network-related issues, including connectivity and access problems.

· Assist in the setup and maintenance of network security measures, including firewalls, VPNs, and intrusion detection systems.

· Support the implementation of network upgrades and enhancements.

· Document network configurations, changes, and procedures.

· Collaborate with Senior Engineers to design and implement network solutions for clients.

· Stay up to date with the latest industry trends and technologies to ensure best practices are followed.

· All other tasks and related duties as expected from the employer from time to time.

General:

· To undertake any other duties as requested by the Director, commensurate with the skills and experience of the post holder.

· To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirement of the Health and Safety Regulations.

· To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity.

· To comply with FinBizServ Policies.

· To undertake such duties as may be required from time to time as are consistent with the responsibilities of the position and the needs of the service.

· This job description is not an exhaustive document but is a reflection of the current position. Details and emphasis may change in line with service needs after consultation with the post holder.

Please email your comprehensive CV and supporting documents to: anna@revtechglobal.co.za
Gqeberha South Africa

salary-criteria

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