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  • jobs
  • 2 weeks ago

jobs description

Westmount Dental Surgery in Middlesbrough are looking to recruit a Level 3 Business Administration Apprentice to join their ever growing team. The right candidate will provide administration support to ensure the smooth running of a very busy practice.

What you will do in your working day

Administration duties will include:
• Assist in the preparation and management of documents, reports, and correspondence to dentists.
• Maintain and update patient databases and filing systems.
• Handle incoming and outgoing communications to patients, including emails and phone calls.
• Schedule and coordinate appointments for patients.
• Use the Hubspot platform to follow the patient journey.
• Sign patients up to plan memberships as required.

Customer Service:
• Provide excellent customer service to patients, giving them a 5* patient journey.

Project Assistance:
• Help in planning and executing practice projects and events.
• Conduct research and gather data for various projects and... initiatives.

Team Collaboration:
• Work closely with different teams.
• Participate in team meetings and contribute ideas and solutions.

The training you will be getting
• Level 3 Business Administration Standard qualification
• Day release at Middlesbrough College once a week

What to expect at the end of your apprenticeship

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available. We offer lead receptionist roles which may be of interest to candidates. We truly champion progression opportunities for our staff members.

PLEASE APPLY VIA THE APPRENTICESHIP SERVICE LINK BELOW

https://www.findapprenticeship.service.gov.uk/apprenticeship/reference/VAC1000255785
Middlesbrough United Kingdom

salary-criteria

Apply - Patient Support Administration Apprentice (Level 3) Middlesbrough