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  • 2 weeks ago

jobs description

Westmount Dental Surgery in Middlesbrough are looking to recruit a Level 3 Business Administration Apprentice to join their ever growing team. The right candidate will provide administration support to ensure the smooth running of a very busy practice.

What you will do in your working day

Administration duties will include:
• Assist in the preparation and management of documents, reports, and correspondence to dentists.
• Maintain and update patient databases and filing systems.
• Handle incoming and outgoing communications to patients, including emails and phone calls.
• Schedule and coordinate appointments for patients.
• Use the Hubspot platform to follow the patient journey.
• Sign patients up to plan memberships as required.

Customer Service:
• Provide excellent customer service to patients, giving them a 5* patient journey.

Project Assistance:
• Help in planning and executing practice projects and events.
• Conduct research and gather data for various projects and... initiatives.

Team Collaboration:
• Work closely with different teams.
• Participate in team meetings and contribute ideas and solutions.

The training you will be getting
• Level 3 Business Administration Standard qualification
• Day release at Middlesbrough College once a week

What to expect at the end of your apprenticeship

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available. We offer lead receptionist roles which may be of interest to candidates. We truly champion progression opportunities for our staff members.


Middlesbrough United Kingdom


Apply - Patient Support Administration Apprentice (Level 3) Middlesbrough