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  • 1 week ago

jobs description

Planet Fitness is hiring for Opener

The Opener will be responsible for ensuring a positive member experience by providing a superior level of customer service and maintaining the cleanliness and organization of the facility during opening hours...

Essential Duties and Responsibilities:
• Greet members, prospective members, and guests warmly as they enter the club.
• Check members into the system accurately and handle membership inquiries and sign-ups.
• Answer phones in a friendly manner and assist callers with questions or concerns.
• Conduct club tours for prospective members, highlighting key features and benefits.
• Ensure that the facility is clean and organized at the start of each day, including:
• Thoroughly cleaning and sanitizing restrooms, locker rooms, fitness equipment, and gym floors.
• Stocking locker rooms with proper supplies and paper products.
• Removing trash and maintaining orderly storage of cleaning supplies.
• Respond to member questions and concerns in a timely and professional manner, escalating to the Assistant Manager or Manager as needed.
• Assist with maintaining the neatness and cleanliness of the front desk area and lobby.
• Perform other duties as assigned by management.

• Customer service background preferred.
• Basic computer proficiency.
• Upbeat and positive attitude.
• Punctuality and reliability are essential.
• Exceptional customer service skills; able to interact in a positive and professional manner with members and co-workers.
• Strong listener with the ability to empathize and problem-solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands:
• Continual standing and walking during shifts.
• Continual talking in person or on the phone during shifts.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter cleaning chemicals.

Planet Fitness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.


Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state, and federal law
Whitestown IN United States


Apply - Opener Whitestown