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  • 2 weeks ago

jobs description

Location: Stoke on Trent

Job Type: Permanent, Office based

Hours: Mon - Fri - 37.5 hours

Salary: From £24,000 up to £26,000 DOE

Our client based in Stoke on Trent is looking for an exceptional Service Desk Administrator to join their team .The ideal person will be provide a high quality day to day support to customer service desk team .
• To answer all incoming calls and process and update requests from our client base, internal personnel and suppliers via telephone, fax, e-mail or web.
• Accurately process reactive, planned and statutory compliance tasks.
• To action reactive requests from our client base and log all requests on our in-house computer system.
• To liaise with site based engineers and field based facility managers to action requests as necessary.
• To liaise with sub-contractors to attend site to repair faults and raise appropriate purchase orders as required.
• To be proactive in ensuring that all requests are completed within a reasonable time frame and that the...
Andover United Kingdom

salary-criteria

Apply - Customer Service Administrator Andover