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jobs description

Auto req ID


Job Code

I0758P Applications Professional IV

Department Office Location

USA - MA - Cambridge

Business Title

Salesforce Platform Developer


Division of Continuing Education

Salary Grade


Time Status



00 - Non Union, Exempt or Temporary

Additional Qualifications and Skills
• BA/BS preferred
• Certified Salesforce Platform Developer credential
• Experience and knowledge of configuring and managing the
Salesforce Lightning Experience environments.
• Expert development skill set in Salesforce development
frameworks including OmniStudio, Apex, Lightning Web Components,
SOQL and Apex Unit Test Frameworks.
• Expert experience development and configuring Salesforce
Community Sites with Experience builder and the standard web
development coding languages in HTML and JavaScript (ES5
• Familiar with Salesforce DevOps tools such as Gearset for
deployments with DX source-driven approach and with the common
source control platforms such as Atlassian Bitbucket or
• Working knowledge of Web Service Integration using SOAP, REST,
OData and Salesforce APIs.
• Familiar with Agile development practices such as Scrum process
and standards such as sprint planning, user story development,
standups, etc.

Additional Information
• We will not provide visa sponsorship for this position.
• A cover letter is highly encouraged for consideration.
• All formal offers will be made by FAS Human Resources.
• A cover letter is highly encouraged for consideration.
• This job is part of the FAS Employee Referral
Program . Guidelines, including information on the $2500
referral bonus, are here .


Division of Continuing Education

Pre-Employment Screening

Criminal, Identity


Monday-Friday, 9-5pm

Job Function

Information Technology


Faculty of Arts and Sciences

EEO Statement

We are an equal opportunity employer and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability status, protected
veteran status, gender identity, sexual orientation, pregnancy and
pregnancy-related conditions, or any other characteristic protected
by law.

Basic Qualifications
• Minimum of five years’ post-secondary education or relevant
work experience

Working Conditions
• The health of our workforce is a priority for Harvard
University. With that in mind, we strongly encourage all employees
to be up-to-date on CDC-recommended vaccines.

Position Description

The Salesforce Platform Developer reports to the Director for
Software Development and Operation and is responsible for design,
hands-on development and maintenance of software solutions built in
the Salesforce ecosystem with its out-of-box development platforms
such as SFDX and OmniStudio. This role will be a part of Agile
development practice team in the SDLC. This role will also work
closely with developers and QA engineers in the Platform Solutions
team, but also collaborates with IT managers, client stakeholders,
and end users from departments across the Division to accomplish
the development objectives. 

Duties and responsibilities include: 
• Develop: Responsible for design, hands-on development and
maintenance of end-to-end solutions, including Salesforce CRM
lightning experience configuration and customization using best
practices and security standards, and leveraging Salesforce
development frameworks in OmniStudio, Apex, Lightning Web
Components, Experience Builder, Flows, etc. This role understands
business requirements / user stories and translates them into
technical design & actionable software within Salesforce
• DevOps: Practice the standard SFDX source-driven development
approach and CI/CD deployment pipeline driving the primary
development workflow with DevOps tools such as Gearset and
bitbucket. Code version control and branching management, PR code
review and ad-hoc deployments with metadata types are common
• Unit and Regression Testing: Develop unit tests in Apex testing
framework to ensure the feature deliveries under the standard code
coverage. Collaborate with QA engineers to develop test cases for
QA automation testing. Work closely with business clients and the
end users to validate that the deliveries meet the
• Integrate: Integrate with the on-prem and external systems by
REST APIs, web hooks and ETL processes. Work closely with the
Platform Integration team to identify the API communication, data
elements, logic and interface definitions.
• Collaborate: Participate in Agile development practices such as
user story development, standup, backlog grooming, sprint planning
and retrospective.  
• Document: Ongoing documentation throughout the development also
forms a major role of the Salesforce Developer. This can be
communicated with the Salesforce admin so that they are prepared
for any customer interaction/support issues.
• Production Support & Maintenance: Help to monitor,
troubleshoot, debug, and resolve software and system issues.
Includes performing root cause analysis and data cleanup.

Commitment to Equity, Diversity, Inclusion, and

Harvard University views equity, diversity, inclusion, and
belonging as the pathway to achieving inclusive excellence and
fostering a campus culture where everyone can thrive. We strive to
create a community that draws upon the widest possible pool of
talent to unify excellence and diversity while fully embracing
individuals from varied backgrounds, cultures, races, identities,
life experiences, perspectives, beliefs, and values.


We invite you to visit Harvard's Total Rewards website ( https://hr.harvard.edu/totalrewards ) to learn more
about our outstanding benefits package, which may include:
• Paid Time Off: 3-4 weeks of accrued vacation time per
year (3 weeks for support staff and 4 weeks for
administrative/professional staff), 12 accrued sick days per year,
12.5 holidays plus a Winter Recess in December/January, 3 personal
days per year (prorated based on date of hire), and up to 12 weeks
of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and
vision benefits, disability and life insurance programs, along with
voluntary benefits. Most coverage begins as of your start
• Work/Life and Wellness: Child and elder/adult care
resources including on campus childcare centers, Employee
Assistance Program, and wellness programs related to stress
management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with
contributions from 5% to 15% of eligible compensation, based on age
and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program
including $40 per class at the Harvard Extension School and reduced
tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90%
reimbursement up to $5,250 per calendar year for eligible courses
taken at other accredited institutions.
• Professional Development: Programs and classes at little
or no cost, including through the Harvard Center for Workplace
Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options
handled through the Parking Office, including discounted parking,
half-priced public transportation passes and pre-tax transit
passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access
to Harvard athletic and fitness facilities, libraries, campus
events, credit union, and more, as well as discounts to various
types of services (legal, financial, etc.) and cultural and leisure
activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)

LinkedIn Recruiter Tag (for internal use only)

Work Format Details

This position will be based in Cambridge, MA. Hybrid workplace
models in place at DCE with a minimum of 2 days per week on campus.
DCE may adjust these as necessary or appropriate.

Additional details will be discussed during the interview process.
All remote work must be performed within one of the Harvard
Registered Payroll States, which currently includes Massachusetts,
Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia,
Illinois, Maryland, New Jersey, New York, Virginia, Washington, and
California (CA for exempt positions only). Certain visa types and
funding sources may limit work location. Individuals must meet work
location sponsorship requirements prior to employment.

About Us

The Division of Continuing Education (DCE) comprises four academic
units serving about 30,000 domestic and international students
annually, which allow Harvard to meet the learning needs of
intellectually curious and highly motivated students from high
school through retirement. Established in 1910, the Harvard
Extension School (HES) offers access to Harvard faculty for a
diverse community of adult learners, enrolling about 15,000
students. HES offers over 1,000 open enrollment courses — 85
percent of which are accessible online — and provides flexibility
through noncredit, undergraduate, and graduate courses, including
degrees, certificates, and a premedical program. The Harvard Summer
School, founded in 1871, offers around 450 credit and noncredit
courses both on the Harvard Campus and online, catering to 10,000
high school, college, and adult learners. Additionally, it offers
more than 15 international study abroad programs, hosting up to 300
students each summer. Harvard DCE Professional & Executive
Development delivers over 140 noncredit programs annually, reaching
more than 3,600 participants through online platforms and its
executive development center in Cambridge. The Harvard Institute
for Learning in Retirement offers about 140 peer-taught courses to
approximately 550 active members
Cambridge MA United States


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