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Job Summary

Alumni Affairs and Development (AA&D...

Alumni Affairs and Development is a dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas.

Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work.

AA&D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP).

Alumni Affairs and Development’s Creative Services department seeks a highly motivated Project Specialist to join the Project Management team. We are looking for a candidate who understands the creative services environment and the role of project/account management—someone who can jump right into our fast-paced, full-service, and highly collaborative team. This is an opportunity to grow and develop in a hard-working and supportive department at the cutting edge of higher education communications.

If you are a self-starter with the ability to communicate effectively with a variety of personality types and position levels—have basic experience with account and project management independently, have a positive, can-do attitude and have proven experience with content management systems, digital tools, event planning, and media channels—we would like to meet you. You must be highly organized, efficient, and adept at prioritizing a wide range of projects while maintaining high standards, accuracy, and quality under deadline pressure.

This position reports to the Associate Director of Project Management, Creative Services . It will provide project support to both Associate Directors and the Assistant Director of Project Management on print, digital, multimedia, and event marketing communications from start to finish, in addition to managing its own portfolio of work.

Position Description

• Manage projects with mid-level stakeholders through all phases of the project cycle.
• Support Associate and Assistant Director(s) on high-level, strategic projects with multiple deliverables, flexing between tasks as needed.
• Work closely with cross-functional teams—digital, content, design, multimedia, and production—to manage and assist with projects from kickoff through execution.
• Prepare meeting agendas, meeting recaps, project briefs, and debriefs.
• Create, maintain, and monitor project schedules in Workfront, our project management system, to ensure project timelines are met and milestones are completed.
• Lead project kickoff meetings and provide notes with clear, actionable items.
• Problem-solve timeline and process challenges with partners and provide solutions, considering where resources are available and most needed.
• Balance and prioritize multiple projects and deadlines simultaneously.
• Manage email communications through content development, building, testing, deployment, and performance analysis for email newsletters, event campaigns, and stewardship websites.
• Attend meetings within AA&D and other units as needed.
• Maintain a solid understanding of philanthropy and alumni engagement in general and Harvard Alumni Affairs and Development.
• Support Creative Services as a Drupal editor and publisher.

• Combine technical knowledge with an understanding of communications principles to inform strategies/tactics for displaying and sharing content across digital channels.
• Apply knowledge of HTML email marketing tools (e.g., Salesforce) to assist in testing email newsletters and event invitations.
• Must have excellent computer skills (both PC and Mac), proficiency with Microsoft and Adobe products, project management tools, and basic working knowledge of Certain, Drupal, HTML, and WYSIWYG-based content management systems.

Basic Qualifications
• Must have at least three years of agency, creative services/marketing, or transferable project coordination experience.
• Proficient use of Workfront project management system.
• Excellent organization and communication skills.
• Use content management systems to update websites and build registration pages.

Additional Qualifications And Skills
• Bachelor’s degree preferred, or equivalent combination of education, training, and experience (preferably in Marketing, Communications, or Business/Management).
• Energetic team player who can perform effectively in a complex organizational environment of Harvard University.
• Demonstrated ability to work successfully under pressure and understand and follow workflow procedures.
• Reliable, flexible, with a sense of humor.
• Willingness to constantly and proactively acquire new skills based on changing technologies.
• Attention to detail and sense of urgency.
• Experience working with a creative team (writers, designers, print production).

Additional Information
• This position requires a 3 month orientation and review period.
• Please include a cover letter with your application.

To learn more about the AA&D team, please visit our Careers site at https://alumni.harvard.edu/careers

To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/ .

Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.

COVID 19 Vaccination Information: The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.


We invite you to visit Harvard's Total Rewards website ( https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:
• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Alumni Affairs and Development, Communications

Department Office Location

USA - MA - Cambridge

Job Code

405004 Comm Professional (N)

Work Format

Hybrid (partially on-site, partially remote)


Salary Grade



Alumni Affairs and Development


55 - Hvd Union Cler & Tech Workers

Time Status


Pre-Employment Screening


Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

LinkedIn Recruiter Tag (for internal use only
Cambridge MA United States


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