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  • 2 weeks ago

jobs description

Job Title: Desktop Support Technician II

Location: Union City, CA 94587...

Duration: 3 Months + (Contract to Hire)

Pay Rate: $28/Hourly/W2

Job Description
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve. Represents Client in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or requests for information
Union City CA United States


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