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  • 5 days ago

jobs description

Senior Manager (m/f/d) Business Enablement & Strategic Projects Germany, Frankfurt

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and... feels like they belong.

Join Team Amex and let’s lead the way together.

As the Senior Manager Business Enablement & Strategic Projects ICS (International Card Services) Germany you play a key role in driving sustainable growth for the German market by operationalizing the local card issuing strategy, identifying opportunities to drive profitability and ensuring regulatory compliance through key projects. Reporting to the Director Marketing, Business Planning & Enablement you will lead the colleagues responsible for Business Enablement & Excellence for Consumer, SBS and Commercial in Germany.

Key Responsibilities:
• Lead and deploy key strategic market initiatives (B2B & B2C) as product refreshes, profitability projects or technical innovations
• Coordinating and successfully driving integration of key regulatory requirements for the customer base in Germany
• Efficiently partnering with local and global cross-functional teams on implementation of centrally owned processes ensuring that both customer-facing and internal processes are efficiently and effectively delivered

Required Skills:
• University degree for marketing, process management, operations or comparable verifiable qualification
• At least 5 years of professional experience in leading large strategic projects/ business initiatives
• Proven experience in managing and of financial products and technical interfaces
• Exceptionally good understanding of card business and American Express system landscape
• Strong analytical skills to control and monitor processes
• High degree of independence and structured work and the ability to move in a global matrix organization
• Demonstrated capability to lead, coach, develop, and inspire a diverse and high performing team
• Fluent German & English communication skills (both verbal & written)

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.

That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong
Frankfurt Germany

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