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Senior OCM Consultant

Rosemead, California(Hybrid onsite from day one...

Phone + Video

Position Summary

The project involves one or more large/complex organizational/people, process, or technology projects that will impact employees across the enterprise. You will be focused on organizational change management engagements and ensuring success of the projects/initiatives. You will apply a Prosci structured organizational change management methodology and lead change activities with assigned clients.

10+ years proven business experience including developing/implementing change management activities

Develop the OCM plan and work with HR and internal clients to integrate with master project plan. Track and report project status, risks, and issues.

The consultant will provide a wide range of OCM work in support of the Client Operating Units and other efforts that provide a comprehensive approach.

Work output includes creation of OCM Deliverables, planning, development, execution, and implementation, keeping the client and team leadership informed, as appropriate, on project and OCM work status.

Align to company goals and department objectives and implement opportunities to help raise department's profile within the organization.

Continue to effectively collaborate with impacted stakeholder groups.

Partner with HR Talent Management and Training organizations to facilitate the necessary training strategies and implementation plans.

Partner with Corporate Communications and Communications Advisors to facilitate communication strategies and plans.

Other tasks to support project or initiatives may be requested, based on project needs, and as directed by project or initiative leads.

Technical/Functional Responsibilities

To deliver OCM services and work products in alignment with the Prosci discipline and methodology to support the Operational Excellence and related work streams.

Working to support and lead activities within the Prosci framework to help drive individual change and achieve organizational results.

Develop Organizational Change Management Activities and Recommendations: Develop organizational change management activities supporting the achievement of the project's strategic goals, business outcomes, and benefits realization targets.

Facilitate Communications Management: Develop and maintain the project's organizational change management communication plan and support the development and distribution of the project's key organizational change management communications

Managing Multiple Projects in parallel

Managing an ambiguous environment with soft skills

Exercise excellent relationship manager and be able to adapt to all levels of the organization. OCM Lead will meet with a range of clients including SMEs, individual contributors, mid-management, and executive levels.

Proven business experience leading change management projects including developing/implementing OCM deliverables

Proven business experience including developing/implementing change management activities

Ability to manage and facilitate change within an organization

Methodology will follow Prosci principles and toolkits, including the use of Prosci Online Access to tools.

Excellent written and oral communication skills

Ability to work collaboratively and manage ad hoc cross-functional groups, facilitate issue resolution, and drive to closure on business decisions

Experience with Project Management discipline to successfully manage and execute on one or more project simultaneously (including weekly and monthly status reporting, deliverable acceptance signoff, and monthly sponsor/program updates)

Passion, energy, enthusiasm, drives for results

Self-starter, independent thinker

Strong knowledge of organizational and individual behavior

Strong organizational and project management skills

Strong problem-solving skills

Required Qualifications/Skills

Education: Bachelor's degree in Business, Human Performance, or Communication (required)

Certification: Prosci Certification (required)

Expert user of the following MS Office suite of products: PowerPoint, SharePoint, Word, and Excel (required)

Leading Project Change Mgmt. and/or Change Team: 10+ years (required)

Developing & leading Organizational Readiness: 10+ years (required)

Conducting/Mitigating Change Impact Assessments: 10+ years (required)

Enterprise Change management: 10+ years (required)

Leading Change Projects, i.e., People, Process or Technology: 10+ years (required)

Leading Change Projects in the Utility Industry: 5+ years, strongly preferred

Lead Change management effort to include execution of key activities and deliverables

Experience in Change Management Strategy

Experience in Stakeholder Identification & Engagement Plan

Experience in Change Impact Assessment & Mitigation

Experience in Developing Organizational Readiness

Experience with Change Management working with Systems, Process and Process Change

Able to do address Measurement & Sustainability

Develop and execute project measurement programs including business readiness and roll out assessments

Support the development of future-state processes by ensuring that user roles, responsibilities and performance measures align with projected benefits

Support the identification and analysis of the impact of changes in the business process; raise issues and considerations to cross-functional teams

Understand impacts and dependencies of other projects and initiatives in the company; partner with external teams to ensure alignment

Produce communication materials including e-mails, PowerPoint presentations, voicemails, and printed media

Prepare leadership for communication and training event facilitation

Assist in defining end-user acceptance testing

Identify business readiness criteria and assist in defining the readiness process

Identify training requirements and assist in the development of training curriculum

Preferred Certifications

ACMP CCMP Certification

Prosci ePractitioner toolkit user license
Rosemead CA United States


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