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  • 5 days ago

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Job Title

Senior Controls Support Engineer

Job Description

Working within Heathrow T2 and T4, the Low-Level Controls Engineer will be responsible for the investigation and resolution of complex technical faults in the Low-Level control equipment including analysis of data, improvement and optimisation within the baggage handling system. The engineer will also have a good appreciation, of both high level and electro-mechanical equipment and the interfaces with the low level.

Role Responsibilities

This role would suit somebody who has a perfectionist approach to situations and enjoys researching facts and information. You should be capable of communicating at various levels within the organisation about technical solutions. The achievement of results and the need to be involved in a variety of tasks which call for accuracy and the “attention to detail” are aspects of the job. Standard operating procedures, adherence to rules and systems and the ability to maintain quality and... standards are also important. If you are consistent, adaptable, precise, careful, alert, inquisitive, enjoy working on technical solutions and confident within a specific area of expertise then this role would suit you.

Your responsibilities and activities will include
• Able to lead complex and critical control incidents
• Able to interface directly with the duty manager and high level teams during P1/P2 events. Dog/Mass System environments, Smarteam/Enovia)
• To be able fault find communication issues between HLC and LLC components
• To monitor and oversee the provision of 2nd/3rd line support to integrated technologies.
• Seen by the customer as a system expert in specialist technologies and system behaviour
• Able to build and maintain good relationships with our customer and other Heathrow suppliers
• Project and demonstrate to the customer, expertise in our OEM equipment.
• Maintain a customer focus and align with their goals and targets where possible
• Drives not only self but LLC engineers to resolve incidents and fulfil work orders within agreed SLAs
• Accurate and detailed handover of information during incidents, work orders or investigations and between shifts
• To maintain and update as required Specialist OEM Controls - at LHR for Baggage Systems
• To provide specialist support for OEM PLC’s, Safety PLC’s, etc.
• To support and maintain the documentation and software repositories (CM Synergy, Version

Role Qualification And Skills
• Electrical/controls engineering qualifications to HNC or equivalent
• Experience dealing with software version control
• Strong knowledge of PLC’s
• Knowledge of fieldbus technology
• Knowledge of drive technologies
• Experience of problem solving in previous roles
• Experience of airport or material handling systems preferred
• Knowledge of Heathrow Baggage systems (Ideal)

What We Offer
• 28 days of annual leave (excluding public holidays)
• Bupa Medical Cover
• YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
• Perkbox includes things such as free eye tests at Specsavers including discounts on Glasses, free cinema vouchers and a weekly free coffee from Nero. Along with hundreds of savings on day-to-day shopping, trips etc.
• A challenging work environment with lots of opportunities of career progression.
• Cycle to work scheme
• Pension with Aviva
Harrow United Kingdom


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