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  • 4 weeks ago

jobs description

Company Description

Amber IT Ltd is a communications provider based in Banani, Bangladesh, specializing in business class voice and data services. With a focus on addressing businesses' communications requirements, AmberIT has developed a national, fully resilient MPLS network and continuously adopts emerging communications platforms. As part of the Amber Group, a conglomerate of 20 companies across diverse industries, AmberIT is dedicated to simplifying the process of ordering, provisioning, and supporting internet/data connectivity, IP telephony, and related services.

Role Description

This is a full-time on-site role for an Assistant Engineer (Home Support) at Amber IT Ltd in Banani. The Assistant Engineer will be responsible for providing technical support and troubleshooting for home internet connectivity issues. They will also assist with network installations, setup, and configuration. Daily tasks may include troubleshooting network connectivity, resolving customer... complaints, performing equipment tests, and providing technical assistance to customers.

• Experience in providing technical support for internet connectivity
• Knowledge of network installations, setup, and configuration
• Excellent troubleshooting and problem-solving skills
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Relevant certifications or degrees in computer science, information technology, or related field
• Experience with MPLS network and emerging communications platforms is a plus


Apply - Assistant Engineer(home support) Bangladesh