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  • 1 month ago

jobs description

At the moment, we are looking for a Night Auditor (M/F) for our Boutique Hotel in the heart of Lisbon.

Night Auditor - Lisbon

Main Responsabilities:
• Greet guests warmly and provide a personalized and welcoming experience;
• Assist guests with checkin and checkout procedures, ensuring accuracy in reservation details, payment processing, and room allocation.
• Respond to guest inquiries, requests, and complaints promptly and professionally;
• Provide information on hotel amenities, local attractions and services, offering recommendations and arranging bookings when necessary;
• Balancing the accounts from day shift;
• Ensuring that all endofday activities have been successfully executed by employees in all departments;
• Develop and maintain the quality of customer service being delivered
• Coordinate with other hotel departments to fulfill guest requirements efficiently.

Ideal profile:
• Degree in Hospitality / Tourism or other relevant field (preferably, not a requirement)
•... Proven experience as a recepcionist;
• Experience as night auditor (preferable)
• Mandatory: English & Portuguese (fluent in written & spoken)
• Strong organizational and multitasking abilities, with exceptional attention to detail.
• Familiarity with hotel management softwares and reservation systems.
• Ability to work under highpressure situations.
• Availability to work shifts, including evenings, weekends, and holidays.

Tipo de oferta:
Período Integral

Salário: 950,00€ ,00€ por mês

• Cartão/Ticket refeição

Horário de trabalho:
• Turno de 8 horas

Tipos de pagamento complementares:
• Subsídio de Natal

• Auditoria: 1 ano (preferencial
Lisbon Portugal


Apply - Night Auditor Lisbon