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It's fun to work in a company where people truly BELIEVE in what they're doing! ‎ ‎ Job Description Provide technical operations support for internal and external stakeholders of Traveloka Accommodation products and systems. As a technical subject matter expert during the integration process with our partner Work closely with the product development team, as well as other internal and external teams to provide timely manner and quality support. Receive, analyze, gather more information, prioritize, document, and actively resolve or escalate requests/issues until their resolution. Maintain an up-to-date operation process and instructions as well as a product knowledge base for stakeholders. ‎ Requirements Bachelor's degree from a reputable university. Computer science or an IT-related major is an advantage, fresh graduates are welcome to apply. Extensive work experience in product support or software technical support or having experience/project/technical proficiency is preferable... Excellent communication skills (verbal and written) and ability to present concepts/ideas to different types of audiences. English language fluency (verbal and written) is required. Self-motivated, strong interpersonal skills focus on rapport-building, information gathering, and listening skills. Proven analytical & problem-solving skills, with good attention to detail, high curiosity, and structured-thinking processes. Strong task prioritization & execution in a dynamic and fast-paced environment. Strong end-users documentation skills. ‎ If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be Southeast Asia’s Leading Travel Platform. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’. With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations—all to fulfill our users’ travel aspirations so they can enjoy their lives, their way. Our vision is to enrich people’s life by empowering them in fulfilling their unique travel aspirations, seamlessly


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