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jobs description

Company

REC Group

staffondemand.sg

Designation

Customer Quality Assurance Engineer

Date Listed

10 May 2024

Job Type

Entry Level / Junior Executive

Full/Perm

Job Period

Flexible Start - Flexible End

Profession

Manufacturing

Industry

Energy and Chemicals

Location Name

20 Tuas South Avenue 14, Singapore 637312, Singapore

Address

20 Tuas South Ave 14, Singapore 637312

Map

Allowance / Remuneration

$800 - 1,500 monthly

Company Profile

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in... its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

Job Description
• Drive customer issue resolution activities following the claims management process, i.e. root cause analysis, containment, corrective action, and factory process / quality controls improvements to prevent recurrence of problems and efficacies of detection.
• Process field claims in a timely manner for resolution.
• Work with regional Technical Product Managers to resolve field claims. This includes performing failure analysis and field visits to customer sites/installation.
• Providing timely engineering insights including failure analysis technical reports and presentation.
• Analyze product warranty claim and provide modeling on product service life.
• Collaborate with cross functional teams, contributing to the domain of product FA or characterization.
• Handles customer visits and factory audits and product inspection.
• Develop & contribute to building knowledge base of degradation from product to material level.
• Design tests to detect infant mortality and mid-life product failures.
• Perform investigation including product reliability data analysis, and modeling product performance behavior to identify opportunities in future development or continuous improvements for current technology.

Qualifications
• Bach / Masters / Phd Degree in Engineering or Science (Electrical, Mechanical, Physical Sciences)

Other Information

REQUIRED SKILLS
• Problem-solving, failure analysis and trouble-shooting, statistical data analysis and design of experiment
• Application experience in managing (large) data modelling would be favorable
• Excellent practical knowledge and use of Microsoft Office
• Excellent interpersonal skills, strong belief in driving for quality and customer satisfaction.
• Ability to interface and communicate effectively with cross-functional teams as well as external stake holders and external auditors.
• Communicate effectively through presentation and technical reports.
• Enjoys rigors of technical reviews with peers & management to drive to business outcome.

Application Instructions

Please kindly submit your application here: https://recgroup.recruiterpal.com/career/jobs/kkorw

Kindly note that only applications submitted via the given job link will be considered. We regret that only shortlisted applicants will be notified
Singapore

salary-criteria

Apply - Customer Quality Assurance Engineer Singapore