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  • 1 month ago

jobs description

As a Quality Manager within the Operations Team, you will play a crucial role in ensuring the highest standards of quality. Your responsibilities will include:
• Proposing and implementing improvements to quality processes.
• Leading the client onboarding process alongside the Account Managers
• Monitoring clients to proactively identify and address potential issues.
• Maintaining and enhancing the existing Knowledge Base.
• Be able to identify potential blockers before onboarding of a new customer, taking account of Onepilot’s business
• Collaborating on various projects with the Head of Quality to drive continuous improvement.
Paris France


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