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jobs description

Job Description:

Olvi, a leading beverage company based in Tampere, Pirkanmaa, is seeking a Remote Client Support Assistant to join our team on a part-time basis. As an Associate Level position, we are looking for someone with at least 4 years of experience in a similar role.

- Provide excellent customer service and support to clients remotely via phone, email, and chat
- Assist with resolving client issues, inquiries, and complaints in a timely and professional manner
- Collaborate with internal teams to ensure a seamless client experience
- Maintain accurate records of client interactions and transactions
- Participate in team meetings and trainings to stay up-to-date on product knowledge and best practices
- Contribute to improving processes and procedures to enhance overall customer satisfaction

- Passionate about providing exceptional customer service
- Reliable and able to work independently in a remote setting
- Strong teamwork and... communication skills
- Persuasive and able to handle difficult situations with tact and diplomacy
- Proficient in using customer support software and tools
- Availability to work flexible hours as needed

- Company-provided equipment for remote work
- Parental leave options
- Paid Time Off (PTO) for work-life balance

Working Environment:
At Olvi, we believe in unleashing creativity and innovation in a supportive and collaborative environment. Join a team that values diversity and encourages personal and professional growth.

Equal Opportunity Statement:
Olvi is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate individual differences and ensure that everyone has an equal opportunity to succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Remote Client Support Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
Helsinki Finland


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