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  • 1 month ago

jobs description

Key skills/ qualities required for the role:

Excellent communication skills as a customer facing role

Great organisational skills

Good standard of written English and Numeracy

Ability to interpret statistical data

Ability to work independently and as part of a team, skilled at time management

IT skills such- data entry, report writing (graphs & charts) and photography will be required

Full UK driving licence

Main purpose of the job

1) Conduct taste panels, completing reports and reporting findings/ applicable actions to key stakeholders in order to improve product quality at Ferndale Foods

2) Factory Technical customer complaint investigation lead; cascading to the QA team and coordinating report completion as necessary

3) Ensure complaints are effectively communicated to the sites via KPI boards, where in use, to drive site awareness. Contribute to site complaint reduction plan actions

4) Maintenance of the Olympus system, also acting as the Technical trainer for the rest... of the team

5) Maintenance of calibration log, controlling the issue of temperature probes to site

6) Participate in validation exercises where time permits and assist in coordinating the completion and reporting of exercises allocated to the QA team

7) Act as Factory Technical launch coordinator; representing the team are pre-launch and launch meetings and coordinating actions required with the wider team (i.e., metal detector set-up, Olympus set-up)

8) Assist the wider Factory Technical team with completion of traceability exercises according to schedule and/or audits

9) Maintenance and issue of the promo calendar in a timely manner

10) Coordinate the response to and completion of actions for customer feedback where appropriate

Job Types: Full-time, Permanent

Pay: From £24,000.00 per year

• 12 hour shift
• Day shift

Ability to commute/relocate:
• Erith: reliably commute or plan to relocate before starting work (required)

Application question(s):
• Are you currently a UK/EU/EEA Student?

• QA: 1 year (preferred)

Work authorisation:
• United Kingdom (required)

Work Location: In person

Reference ID: QADS
Erith UK


Apply - QA Operative Erith