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Position OverviewDetails of the Division and Team: The Trade Finance Operations Officer is responsible for ensuring timely, complete, and accurate processing of Trade Finance Transactions and also facilitating communication between functional teams to share knowledge and good practice.What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.You can expect: Corporate Group Insurance premium borne by companyProvident Fund Scheme employer & employee contributionsAnnual health checkup cost borne by company (once a year; conditions apply)Flexible Work Arrangements various ways to work, to fit employees needs EAP free and confidential counseling, online work-life resourcesEmployee networks Diversity, volunteering, - various activities to participate Primary... caregiver & non primary caregiver leave more than statutory requirementYour key responsibilities:Responsible for ensuring accurate processing of transactions (including performing all relevant controls) within own area of responsibility.As a dedicated trade finance contact for selected clients, the Operational Officer will receive enquiries and take responsibility for responding immediately or arrange handover to the processing unit, ensuring follow-ups where necessary and keeping the client informed at all stages of the transaction.Work closely with internal stakeholders including Product Management, Legal, Compliance, Sales colleagues in developing products, taking into consideration UCP, URC, ISBP, URDG and other technical and regulatory requirements.Work closely with Sales colleagues and offshore operations processing team to provide an enhanced client experience and to ensure that SLAs are met.Where appropriate, builds and maintains relationships with GTB front office clients to provide a point of contact within the GBS functional team for time critical, complex or regulated tasks in particular.Applies GBS and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIsEnsures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.Your skills and experience:Relevant experience in Trade Finance technical areas, supporting GTB TF BusinessStrong Product knowledge in the Trade Finance Business, including Letters of Credit, Documentary collection, Guarantees, Financing products,Basic analytical skills, flexible regarding production problem solving.Excellent communication skills, fluent in English and preferably local languageAbility to work in virtual teams and in a matrix organization.Excellent team worker, able to work in virtual global teams and a matrix organization.Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GBS offering.Open minded, able to share information, transfer knowledge and expertise to team members.How we'll support you: Flexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teams:Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.Deutsche Bank & Diversity Our values define the working environment we strive to create diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides


Apply - CB IB Operations & Controls – Trade Finance Operations - NCT Thailand