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  • 1 week ago

jobs description

A Psychology Practice in the Northern Suburbs of Cape Town needs a proficient Medical Receptionist/Administrative Assistant to join their team.

The practice needs a competent, qualified person with at least 2 years of medical reception /administrative experience to ensure the effective running of the Reception Desk. The ideal candidate must be able to work independently, and in a team and have a strong sense of responsibility.

Job Description:

1. Program Management - Book online appointments for all practitioners for new and existing clients.

2. Handle patient/client inquiries by phone, WhatsApp and email.

3. Payment receipts – EFT, credit card or cash as well as using an EDI program for submission to medical aids.

4. Knowledge of Prescribed minimum benefits and medical aid claims in general would be advantageous.

5. Manage new intakes - open and prepare file.

6. Write referral letters.

7. Assist psychologists with potential questions/tasks.

Characteristics... Requirements:

1. Self-starter and very good interpersonal skills.

2. Good command of English and Afrikaans- written and spoken

3. Adequate computer skills - Excel, Outlook, Word and any medical software. (smeMetrics or similar would be an advantage)

4. Ability to handle a fast-paced pressured environment

5. Good prioritisation and multi-tasking

6. Committed to work with a "can do it" attitude

7. Decision making ability and ability to manage staff if and when needed.

Selected candidates will undergo a thorough psychometric evaluation, which is part of the interview process.

Working hours:

Monday to Thursday 08:00-17:00 (1-hour lunch)

Fridays 08:00-16h00 (1-hour lunch)

Must be available during times of emergencies and for any other reason for telephonic check-ins.

Clear dedication to the job requirements and their success.

The position is available from 1st July 2024

Salary: R8000 - R11500

Job Type: Full-time

Pay: R8 000,00 - R12 000,00 per month

• Administrative office procedures, practices and equipment: 1 year (Required)
• medical reception: 1 year (Required
Cape Town South Africa


Apply - Receptionist/Administrator Cape Town