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  • Business Analyst - Client Support Piedmont
  • FundCount in Piedmont, , Italy
  • jobs
  • 1 week ago

jobs description

Overview

We are [FundCount](https://fundcount.com/), a growing international fintech company with a 20-year history and a global office and staff footprint. We provide a unified software solution for investment, general and partnership accounting and analysis. Our product delivers operational efficiency and insight to investment management professionals – family offices, fund administrators and alternative fund managers.
• *Business Analyst** will be responsible for working closely with FundCount’s clients to:
• Answer complex client questions in a timely manner.
• Proactively gather needed information to answer and solve clients’ needs.
• Clearly and effectively communicate with the development and engineering team as well as the Business Account Managers.
• Support an Investment Accounting ERP system written in Java that can run both on cloud and on premise.

Remote/ virtual work in any European time zone from UTC +0 to UTC +4.

Our product

All portfolio and partnership accounting... activity in FundCount is aggregated within one software system and flows through a single general ledger. Investment information is consolidated, accurate, and instantly available, providing insight and the foundation needed for in-depth analysis that drives decision-making.

Our clients are single and multi-family offices, fund administrators, private equity firms, and hedge funds.

What you will do
• Provide hands-on support to clients, in written form or during virtual meetings.
• Focus on solving problems: gather all needed information, conduct necessary research, and provide comprehensive testing.
• Work with technical and development staff as issues need to be escalated.
• Learn FundCount products to a level of expertise.
• Build relationships internally and collaborate effectively on cross-functional teams.

What we expect from you
• 2+ years of experience as an analyst
• Understand basic accounting terms and concepts.
• Problem-solving skills, ability to identify the root cause and provide an efficient and effective solution.
• Proficiency in software systems, SQL.
• Ability to learn new things quickly and independently.
• Excellent interpersonal, verbal and written communication skills.
• Ability to work on multiple projects simultaneously.

Nice to have
• Have experience with fund accounting and administration systems.
• Be familiar with Jira or similar systems for task/issue management.

We will be glad to offer you
• Full-time, 40 hours per week.
• Flexible schedule, 100% remote work.
• Competitive salary + annual bonus.
• Corporate benefits.
• Transparent business processes with low bureaucracy
Piedmont Italy

salary-criteria

Apply - Business Analyst - Client Support Piedmont