• jobs
  • 3 days ago

jobs description

**Description - External**

+ Responsible person for product quality information (complaints, medicines, medical devices, other devices and consumables)

+ Evaluate quality information (complaints), consider whether countermeasures are necessary, and escalate globally

+ Person in charge of formulating investigation policy for quality information (complaints) and conducting investigations

+ Responsible for issuing customer reports

+ Full implementation of global complaint management system, monitoring of investigation progress, reporting and system improvement

+ Cooperation with Safety Information Department

+ Regular communication with the Global QA Complaint Handling Team
• *Qualifications - External**

+ Experience in a series of work related to quality information (complaints) for medical devices and pharmaceuticals (including communication with the sales side and global departments in charge)

+ Can understand the functions and mechanisms of any type of product.

+ Hands on... experience in physics and chemistry labs.

+ Infer the cause of the complaint, back it up, accumulate evidence, and reach a conclusion.

+ Be able to explain to the global team in English and explain the current situation regarding Japanese quality

+ Minimum 3 years experience in using a global quality management system.
• *Fortive Corporation Overview.**
• *Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.**
• *We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.**
• *We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.**
• *At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.**
• *At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.**
• *At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.**
• *Fortive: For you, for us, for growth.**

This position is also eligible for bonus as part of the total compensation package


Apply - Quality Assurance Manager Japan