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  • 2 weeks ago

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We will consider applications from people able to access the following offices: Birmingham, Blackpool, Bootle, Bristol, Glasgow, Leeds, Newcastle and Swansea. GIAA has an expectation for all colleagues to attend their local workplace for a minimum of 60% of their working week. This enables all our people to benefit from the positivity and enhanced wellbeing of spending time with colleagues and teammates and to combine this with individual working when this is most beneficial for specific activities. Workplace attendance is usually your local GIAA office location and can also include time spent attending our customers' sites. For people with a part-time or compressed hours working pattern our expectation for 60% workplace attendance would be applied on a pro-rata basis. Please note, relocation costs will not be reimbursed with this appointment. Existing GIAA employees appointed into this new role will be allowed to remain at their current workplace location

About The... Job

Job summary

About The Government Internal Audit Agency

We are an executive agency of His Majesty’s Treasury (HM Treasury), established in April 2015 to improve the quality of internal audit provided to central government.

Most of the Agency’s people are professionally qualified internal auditors, accountants or investigators.

Many are also specialists in areas including counter fraud, project management, digital and commercial audit.

We lead both the Government Internal Audit Profession and the Government Internal Audit Function.

Our workforce brings with it a unique depth of experience gained in a wide range of government departments, related bodies and other sectors.

This enables us to offer a high-quality service based on cross-government insight and a strong understanding of our customers’ business.

In GIAA, we aim to be a great place to work and to ensure that we have the capability and capacity to make even more of a significant contribution to achieving A Brilliant Civil Service over the coming years.

Our initial focus was on becoming “a single audit practice”. We are now focused on taking GIAA to the next level so we can provide better insights and better outcomes for government. https://www.youtube.com/embed/MS1KNqvK-as

Job Description

GIAA has an ambitious People and Culture Strategy that articulates the strategic direction for our people, setting out a clear framework for how we will attract, engage, develop, and inspire our people to reach their fullest potential, and to fulfil the GIAA vision and mission.

As People Support Officer you will work within the People Team which covers a wide range of people related (HR operations) work with a strong focus on improving management capability and skills, learning and development, recruitment, diversity and inclusion, nurturing talent and supporting wellbeing.

You will be instrumental in supporting the People Team and the wider Agency by delivering tasks and activities centered around the employee lifecycle.

Our work is varied and far-reaching across the Agency and is focused on enabling GIAA to meet our objectives whilst supporting every individual who make us a fantastic place to work. As such, your role will be interesting and provide you with the opportunity to develop a diverse skillset and engage with all areas and levels of the Agency. You will ensure our work supports and adds value by collaborating and building relationships with colleagues across the organisation. You will also have the opportunity to learn and contribute to improving the employee lifecycle through sharing your own ideas and suggestions.

This is an excellent starting point for an aspiring HR professional and equally an opportunity for somebody with a proven administrative background to apply their skills to a new area of work.

Key to this role is passion for supporting people and a proven ability in administrative functions. Working in the People Team, you will be the primary contact for people enquiries therefore you will need to handle sensitive information and provide advice, as such you will need to be supportive, have strong organisational skills and the ability to use initiative to manage a range of administrative tasks.

Additionally, you will be required to undertake some decision making based on the analysis of diverse sources of information and data. Stakeholder and customer focus will be essential to deliver tasks and activities to support the wider People Team with organisational change, policy and process improvements.

As an entry point to a career in Human Resources this post provides an ideal grounding to develop experience as an HR generalist. A professional qualification is not essential but there would be an opportunity to undertake a CIPD qualification.

Person specification
• Develop a good understanding of the work of the team and how this links with other teams across GIAA and use this to prioritise personal workload and adjust to accommodate urgent tasks.
• Possess excellent multi-tasking and organisation skills to effectively support the People Team administrative function across a broad range of HR activities including, learning and development, performance management, diversity and inclusion amongst others as needed.
• Manage the enquiries mailbox quickly, accurately, and appropriately by communicating in a professional manner and provide a friendly and efficient support to GIAA employees. This may include providing advice and guidance using relevant information, legislation and policies and escalating where required.
• Work closely with Business Partners when the level of advice required is of a more complex nature. This will involve analysing information, exploring options and suggesting a course of action.
• Undertake administrative and accurate reporting of staff changes/new starters (e.g. promotions, secondments, annual leave etc.).
• Analyse, interrogate and evaluate data to produce meaningful HR information such as sickness absence reports.
• Contribute to the review and development of people processes and practices based on service needs and/or feedback such as via the development and maintenance of our intranet pages.
• Handle sensitive data and records securely, and process requests for information in accordance with GDPR.
• Provide an Agency response in a timely and accurate manner in conjunction with Business Partners such as by completing Pay/ MI Returns from other Government Departments, whilst obtaining support and direction from other functions where required.
• Undertake job evaluation analysis for new posts.
• Provide cover for end to end recruitment related activity including the use of applicant tracking system, interview scheduling, preparation of contractual documentation and recruitment mailbox cover.
• Support the review and development of policies covered in areas of responsibility.
• Gather data on mandatory training, monitoring and reporting on completion rates.
• Support the Professional Trainee Development Manager with administrative aspects relating to our trainees and apprentices.

We are looking for the below and will ask you to demonstrate these in your application form.

Lead Criteria: You will be required to write a statement of suitability of up to 250 words setting out how your skills and experience meet the following Technical Skill (Administration)

Previous experience of working in an administrative role with demonstrable experience of data and inbox management and robust IT skills, particularly in the use of MS Office applications (Outlook, Teams, Word & Excel).

You will also be required to write a statement of suitability of up to 500 words setting out how your skills and experience meet the following criteria:
• Ability to analyse and interpret data to create and present evidence-based insights and recommendations.
• Ability to use a range of communication styles and approaches in different situations or with different audiences.
• Ability to quickly build and maintain effective relationships with a diverse range of stakeholders; including experience of giving advice.
• Excellent organisational skills and the ability to work independently.
• Basic understanding of Data Protection Principles.

Technical Skills

We'll assess you against these technical skills during the selection process:
• Administration
• Analysing Data

We only ask for evidence of these technical skills on your application form:
• Administration


Alongside your salary of £28,500, Government Internal Audit Agency contributes £7,695 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Competitive salaries and in-year rewards
• Flexible working
• A Civil Service Pension with an average employer contribution of 27%
• Discount on big brands
• Volunteering days
• Season Ticket Loan and Cycle to Work Schemes
• Free eyesight tests
• Family-friendly HR policies
• 25 days’ annual leave increasing by one day per year of service to 30 days after 5 years’ service
• Geographically based Agency

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Strengths, Experience and Technical skills.

Recruitment Timeline

Closing date: 23 June 2024

Shortlisting: End of June

Interviews: w/c 15 July 2024

This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline.

If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs profile.

Please note that only applications submitted through Civil Service Jobs will be accepted.

Eligibility Statement

A candidate is not eligible to apply for a role in the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Checks will be performed as part of pre-employment checks in line with this.

Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. Additionally, individuals appointed to the Treasury group will be subject to National Security Vetting. The level of security vetting required for this role is Security Check (SC)

To allow for meaningful checks to be carried out, applicants will need to have lived in the UK for at least 3 out of the past 5 years. In exceptional circumstances, a lack of residency would not be a bar to security clearance however the Department will need to consider eligibility on a case by case basis once the advert closing date has passed.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality Requirements

This job is broadly open to the following groups:
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
• Name : Katie Woodhouse
• Email : GIAARecruitment@GIAA.gov.uk

Recruitment team
• Email : giaarecruitment@giaa.gov.uk

Further information

Complaints Procedure: The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact: GIAARecruitment@giaa.gov.uk in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission
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