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WHY WORK AT HCRA:

We foster a professional home building industry that Ontarians can trust.

The Home Construction Regulatory Authority (HCRA) is a not-for-profit corporation that is designated by the provincial government of Ontario to administer and enforce the New Home Construction Licensing Act, 2017 and associated regulations. HCRA holds licensed builders to professional standards, protects the public interest, and enhances consumer confidence in the homebuilding industry in Ontario. In addition, HCRA strives to educate consumers to ensure that they can make informed decisions and understand the benefits of a regulated homebuilding sector. As one of Ontario’s newest regulators, HCRA is dedicated to providing the highest level of service to everyone they serve.

HCRA provides a flexible, hybrid and collaborative work environment, with an array of benefits as well as considerable time off allowances. Additionally, as a mid-sized organization, team members have direct exposure to... senior management on a regular basis and they get the opportunity to work on a range of assignments with significant responsibilities. By joining the HCRA, you'll be a part of the establishment of a growing regulator that is passionate, engaged, forward-thinking and innovative.

WHAT THE POSITION IS:

We are seeking a Senior Stakeholder Relations Specialist to develop and implement comprehensive stakeholder relations strategies that foster positive consumer, industry, and public relations, through consultation with senior management. This role is crucial in developing foundational strategies, priorities, and tactics in alignment with the HCRA’s regulatory mandate under the New Home Construction Licensing Act, 2017.

The successful candidate will lead the development of stakeholder management strategies and approaches through collaboration with senior management and program managers. They will research and develop background information and briefing materials to support stakeholder engagement strategies, plan and implement effective engagement initiatives, and develop tools, templates, and standards for stakeholder relations.

Key responsibilities include crafting compelling content for various communication channels and initiatives, such as online and in-person events, blogs, presentations, e-newsletters, and other e-communications.

They will also support and develop materials for key stakeholder groups – including HCRA’s Consumer and Industry Advisory Councils. Additionally, the Senior Specialist will lead the development of public education and engagement plans, lead media monitoring to advise on emerging issues and opportunities and create tools and standards for stakeholder relations. Staying current with the latest trends, techniques, and best practices in stakeholder engagement is essential.

The Senior Specialist will determine appropriate methods for achieving engagement outcomes, facilitate information gathering, and analyze data from engagement events to prepare comprehensive reports and recommendations. Additionally, they will escalate stakeholder concerns internally and assess the effectiveness of engagement consultations, recommending continuous improvements.

WHAT SUCCESS LOOKS LIKE:

Success in this role requires an understanding of the legislative and regulatory framework, particularly the New Home Construction Licensing Act, 2017, and related regulations. Extensive knowledge of stakeholder engagement theories, methodologies, best practices, and tools, as well as organizational communication approaches, is essential. The ideal candidate will possess in-depth knowledge of facilitation methods and demonstrate strong analytical and strategic thinking skills to recognize broader implications of initiatives, analyze data, and develop solutions and recommendations.

Project management skills are crucial to leading and supporting internal projects specific to stakeholder relations. Proven relationship-building and outreach skills are needed to work effectively with both external and internal partners. The candidate must excel in network building and convening groups with diverse perspectives, supported by robust research, analysis, and problem-solving abilities. Effective time management and organizational skills are necessary to prioritize workloads and coordinate projects with concurrent and tight timelines.

Strong written and verbal communication and presentation skills are essential for tailoring messages to diverse audiences. Knowledge of stakeholder engagement tools and systems, along with wide-ranging experience in stakeholder management and public relations, is vital to understanding and aligning stakeholder expectations.

Exceptional interpersonal and communication skills will enable the delivery of strategic messages to key internal and external thought leaders. An understanding of the key issues affecting the home building and construction sector, including political direction and consumer and industry concerns, is crucial. The role requires strong issues management aptitude, the ability to handle multiple priorities simultaneously, drive collaboration across the organization, and planning and project management skills. Effective facilitation, negotiation, and conflict resolution abilities are essential to develop and build consensus among senior management on proposed stakeholder relations outreach strategies.

APPLICATION INFORMATION:

If interested, please apply by June 20, 2024.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted. If you have questions, you can also contact HR at hr@hcraontario.ca. For more information about HCRA or to view other career opportunities, please visit www.hcraontario.ca.

Accommodation, if required, will be provided throughout the hiring process in accordance with the Ontario Human Rights Code.

HCRA is committed to providing an atmosphere free from barriers that promotes equity, inclusion and belonging. We are an equal opportunity employer and do not discriminate against employees or qualified applicants on the basis of race, religion, ethnicity, national origin, ancestry, marital or family status, age, gender identity or expression, gender, sexual orientation, disability, or any other characteristic protected by law.

The Home Construction Regulatory Authority (HCRA) acknowledges that we are on the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. HCRA also acknowledges that Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands
Toronto ON

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