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  • 2 weeks ago

jobs description

Solution Executive
Background to the role:
The Service Now Solution Executive role brings expertise to understand client Digital sales and relationships.

You are a strong leader in how you design, transform, optimize, and deliver across integrated digital cross channels .

Key Responsibilities:

Build Strong Customer Relationships and Credibility as a thought leader
Engage with the CXOs and business owners and influence applications, business optimization, Digital Strategy and Technology
Engage with business and process owners in positioning Service Now services. The ideal candidate should have strong knowledge of business processes in HR, Customer Service Management, and understand how Creator Workflows can be applied to common business challenges.
Has been involved with at least one Service Now project in the last five years as part of delivery, either in consulting, architecting, or development.
Collaborate closely with Global teams to develop proposals, presentations, contracts... and proactively recommend strategies to grow business in existing & new logo accounts.
Work with Account / Sales teams to manage the pre-sales process with clients and provide the leadership throughout the opportunity lifecycle from initial qualification to closure of the deal.
Provide thought leadership & transformation recommendations in various technology areas.
Position and articulate Wipro’s Service Now service offerings to clients
Good functional knowledge in at least one of the following areas:
Field Services, Telecommunications, Finance, Supply Chain or Distribution and Logistics
Work with India/Global based practice teams on RFPs/Events/Go-to-Market (GTM) on solutions
Own business account plans and targets for named accounts in a specific industry segment
Work with the identified key alliance partners and software vendors to jointly develop GTM plans

Able to execute short term strategic consulting projects, assessments, POC/pilots, map solutions to client business processes, and develop value proposition and business case
Past experience in selling and delivery of large project transformations
Currently works for a systems integrator, consultancy, or major technology organization in the area of selling Services
Create Business Development Plans for industries / accounts and leads the identification of prospective clients
Should have a strong track record of working closely with Service Now and partner ecosystem in shaping and driving new logo acquisition
Understanding of technology and vertical platforms in order to strategize & craft solutions (along with pre-sales teams) to match customer needs is essential
Self-starter that can work both as an individual contributor and team seller who can drive sales and create opportunities.
Qualifications and Expectations


$5-$15M revenue / signings target preferred in Service Now engagements, Account Planning, Solution Selling
Compensation will be mix of base and incentive results pay (to be paid out quarterly).
Significant proven large deal experience, including winning and transitioning the deal to delivery.


Bachelor’s Degree
Ideally has 10+ years of relevant business experience gained within a large Consulting or SI organizations as either a consultant and/or sales professional, with at least 5 years of relevant sales experience.
Must possess deep Service Now experience and be considered as a subject matter expert.
Executive presence: ability to engage clients at various levels (including C-Level) to build strong and long-lasting relationships
Client orientated possessing a strong commercial and business acumen
Strong presentation and facilitation skills; with the ability to structure and facilitate workshops and develop business cases for large deals
Actual multi-regional or multi-organization experience is a key success factor, with demonstrated capacity to operate and thrive in a multi-cultural environment.
Outstanding communication (written and oral), collaboration, flexible, results oriented, interpersonal and leadership skills
Should be able to work with and manage multiple stakeholders – internal and external.
Rewards & Opportunity:
Strategically important and highly visible role:
As such, success within these high-profile accounts will be noticed and provide an excellent opportunity to grow within Wipro;
Job satisfaction:
Working for the No.1 provider of integrated business, technology, and process solutions right across a global delivery platform.
Wipro’s growth has been reflected in its unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Our culture – a flat, ‘can do’ mentality, open, direct, flexible, entrepreneurial; pioneering; working with quality individuals - exposure to a high calibre clients and working with industry leading execs.

Stockholm Sweden


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