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  • 1 week ago

jobs description

Job Highlights
• 3 years supervisory level exp. in retail banking
• Good interpersonal and communication skills
• Support Branch Manager on branch operation

Job Description

Key Responsibilities
• Ensure smooth branch operations and achieve satisfactory audit rating by meeting all requirements of control and service standards.
• Maintain a high quality counter service team to achieve individual goals and branch common objectives.
• Provide quality service to our customers and pro-actively give feedback, ideas and recommendations for improvement on service quality and work processes.
• Support Branch Manager in meeting the assigned business target through participating in branch selling and promotional activities, and other ad-hoc projects.

• Secondary education or above, degree holder is preferable.
• Possession of IIQAS and other required qualifications under SFC for cross-selling insurance and investment products is preferable.
• Minimum 6 years experience in retail... banking operations, with 3 years relevant experience at supervisory level.
• Good knowledge on banking products and services.
• Self-motivated with good sales and service orientation.
• Good interpersonal and communication skills.
• Detail-minded and able to work under pressure.
• Good command of written and spoken English and Chinese (including Putonghua).

Additional Information

Career Level


Years of Experience
6 years

Job Type
Full Time, Permanent

Company Website
Hong Kong


Apply - Branch Service Manager | Hong Kong, HK