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  • 6 days ago

jobs description

The Senior HR Generalist is responsible for executing the HR function at property level. Including staff management, adherence to policies and procedures, staff development, recruitment, succession planning, staff wellness and events working closely with the General Manager to ensure that the MORE Family Collection and property standards are upheld and maintained.

• To be readily available to deal with all staff queries and complaints. Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion.
• Drive and monitor correct processes relating to counselling, disciplinary/grievance procedures and annual wage negotiations as directed.
• Ensure and monitor that all leave processes are accurately recorded, ensuring the correct documentation.
• Ensure that correct processes of recording, monitoring, and reporting on overtime are followed.
• Compile, maintain and... audit all HR administrative documentation (employee HR files, new staff and terminations, medical aid, provident fund, etc.).
• Drive and run induction and exit processes according to company and property standards.
• Ensure that all procedures relating to Health & Safety and Security are being practiced and adhered to, including injuries on duty and Workmens Compensation.
• Secretary for Employment Equity Committee, responsible for the annual skills submission and the execution of annual training plans.
• Drive the review of departmental structures.
• Follow the MORE Family Collection recruitment and promotion policy and procedure to appoint new staff as and when required.
• Payroll Management.
• Oversee and coordinate disciplinary procedures from counseling to CCMA.

Development & Staff Management
• To earmark and develop individuals who show potential to grow into higher positions at the property and within the greater MORE Family Collection.
• To implement training and facilitate the use of MORE Family Collection appointed internal and external trainers.
• Assist in facilitating cross property training for employees who would benefit from cross training at other MORE Family Collection properties.
• To drive and monitor the effective implementation and execution of MORE Family Collection - Growth & Development Discussion and Succession Planning processes with an eye on performance standards.
• Monitor the execution and ensure accurate recording and reporting of monthly training plans, providing feedback to program participants and management.
• Facilitate short training sessions (P&V, daily training, etc.).
• Evaluate and make recommendations on training material and methodology.
• orientation and departmental checklists, and handbooks.
• Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.
• Assist in the design and apply assessment tools to measure training effectiveness.
• Handle logistics for on-site training activities including venues and equipment.
• Manage and maintain in-house training facilities and equipment.
• Coordinate off-site training activities for employees.

Succession Planning
• Oversee training needs for new and existing employees.
• Identify internal and external training programs to address competency gaps.
• Partner with internal stakeholders regarding employee training needs.
• Inform management and employees about training options.
• Map out personal development and training plans for individual employees.
• Ensure that employee training records are maintained.

Staff Wellness & Events
• Drive and run all staff wellness programs and staff events.
• Act as the main contact person for all Mistral Medical visits to the property, liaising with the doctors, coordinating consultations, and organizing follow ups.
• Drive and run staff wellness programs relating to weight control, exercise plans, dietary advice and staff food improvements, and mental health awareness.
• Plan, organize and run monthly staff social initiatives, such as staff braais, movie nights, and exercise clubs and events.
• Plan, organize and run annual staff events, such as the End of Year function and inter-company sports events.
• Support the staff committee in seeking continuous improvements.

• Establish and support community partnerships ensuring that the property is consistently presented in a strong, positive image to relevant stakeholders.

Requirements Qualifications And Skills
• A Diploma / Degree in Human Resource Management / similar (beneficial)
• Sound experience in Senior Hospitality Management and/or HR positions min. 5 years.
• Sound knowledge of HR and Training Administration processes and procedures.
• Sound experience with instruction or training.
• Sound knowledge of the local legislation and labor law.
• Sound knowledge and understanding of cultural diversity.
• Sound knowledge of motivational and inspirational techniques, emotional intelligence, and wellness programs.
• Sound knowledge of MS Office Suite.
• Knowledge of Sage 300 People (beneficial)
• Knowledge of recruitment applicant tracking systems (beneficial)


Cape Town South Africa


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