• DNAC Administrator Bengaluru
  • Tech Mahindra in Bengaluru, Karnataka, India
  • jobs
  • 1 week ago

jobs description


We are seeking a dedicated DNAC (DNA Center) Engineer with7 years of total experience and 3 years of relevant experience to join our dynamic team. The ideal candidate will be responsible for the design, implementation, and management of Cisco DNA Center solutions. You will play a critical role in ensuring the robustness, efficiency, and security of our network infrastructure.

• Provide SME expertise and ownership for tools & systems - Support the Tools & Systems Specialist and TOC lead by taking the lead on projects involving the setup and running of Customer Tools & Systems Infrastructure Support to stable and high performing function
• Provide tools & systems delivery, management and evolution capabilities – Responsible for the Tools, enhancement and optimisation of the suite of network management tools. Maintain Tools HLD’s, LLD’s, e2e design documents, detailed component specifications / technical blueprints; Review new business requirements and... provide expert advice on technical aspects of system development and integration. Work on enabling new tools enhancements, Device Certifications.Support Tools management Lead on BAU tooling Operations. Maintain SLA’s and ensure 100% Tools Availability
• Conduct diagnosis in support of Tools Management
• Restore service in support of Tools Management
• Support root cause investigations
• Conduct scheduled preventative maintenance
• Perform system health checks
• Identify performance issues
• Optimize Tools Performance based on the current utilization.
• Conduct investigation and Identify issues and opportunities
• Conduct Application Profiling
• Produce recommendations for tuning/changes
• Monitor impact of tuning activities
• Optimise event monitoring rules and correlation approach
• Accountability for risks owned by Tools & Systems Management - identify potential risks, assess and eliminate/manage them. Lead the development of mitigations and contingency plans.
• Audits, System Health checks and ISO20K Certification – Support client facing reviews of Tools & Systems Management outcomes. Lead resulting improvements. Identify audit gaps and take responsibility for fixing them.
• Availability during On Call support for tooling operations
Bengaluru Karnataka India


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