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  • Tourism Services Coordinator​/Part-time Courtice
  • City of Guelph in Courtice, , Canada
  • jobs
  • 2 weeks ago

jobs description

Position: Tourism Services Coordinator (Part-time)
Location: Courtice
Why Guelph
When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization.

Guided by the goals and objectives of the Future Guelph:
Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

Paid vacation days, increasing with years of service

Paid personal days;

Defined benefit pension... plan with OMERS, including 100-per-cent employer matching;

Extended health and dental benefits, including Health Care Spending Account;

Employee and Family Assistance Program;

Parental leave top up program;

Learning and development opportunities including tuition assistance

Employee recognition programs.

Position Overview
Resumes are being accepted for the part-time Tourism Services Coordinator position within the Economic Development and Tourism department. Reporting to the Manager of Tourism and Destination Development, the Tourism Services Coordinator provides administrative, customer service and program support for the Tourism Services and Economic Development teams.

The Tourism Services Coordinator contributes to achieving the service area’s objectives to develop Guelph as a tourism destination and increase tourism industry stakeholder engagement. Guided by the goals and objectives of the Economic Development and Tourism Strategy ) as well as the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

Key duties and responsibilities

Delivers exceptional customer service as the administrative lead for the Seasonal Patio Program

Maintain documentation in coordination with other departments for the Seasonal Patio Program and other programs and initiatives including but not limited to tracking of patio applications, liquor license, insurance documentation, patio design, accessibility compliance, invoicing, and other related administrative support.

Ensure compliance with all federal and provincial regulations/legislation and City by-laws applicable to the programs; ensure compliance with City policy and procedures.

Assists in maintaining digital properties to provide accurate and current visitor and business service information.

Maintains tourism information kiosks at various locations; inventories and distributes printed materials.

Assists with tourism destination development projects and research for service enhancements

Provides administrative support to Tourism and Economic Development service areas.

Other duties as assigned

Qualifications and requirements

Experience related to the duties listed above, normally acquired through the completion of a high school diploma and 2-3 years post-secondary education in a related discipline and customer service experience. Candidates with an equivalent combination of education and experience will be considered.

Excellent customer service skills with sound judgement and decision making skills.

Demonstrate good interpersonal skills to be able to work effectively in a team environment or independently when required.

Demonstrate organizational skills with the ability to manage multiple projects and time effectively.

Excellent communications skills (both oral and written) with the ability to communicate with all levels of staff, stakeholders and the general public.

Intermediate skills in Microsoft Office Suite.

Experience with content management systems (Wordpress) and social media platforms would be considered an asset.

Valid Driver’s License is required.

Hours of work
Up to 20 hours per week which may include evenings and weekends.

Pay/Salary
$21.33 – $22.45 per hour

How to apply

Qualified applicants are invited to apply using our online application system by Wednesday, June 5, 2024 . Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.

The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the…
Courtice ON

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