• Assistant Retail Manager Batam
  • Montigo Resorts in Batam, Batam City, Indonesia
  • jobs
  • 1 week ago

jobs description

Qualifications and Experience

Education: Bachelor's degree in business management, marketing, hospitality, or a related field.

Experience: Minimum of 2-3 years of experience in retail management or within the hospitality/resort industry.

Managerial Skills: Experience in team management, scheduling, and staff training.

Operational Knowledge: Understanding of retail operations, including inventory management, stock control, and store layout.

Technical Skills

Product Knowledge: Familiarity with the products sold in the retail store, including the latest trends and customer needs.

Computer Skills: Proficiency with retail management software and point-of-sale (POS) systems.

Other Skills

Communication: Strong communication skills to interact effectively with customers, staff, and other management.

Customer Service: Excellent customer service skills to ensure customer satisfaction.

Problem Solving: Ability to handle difficult situations and resolve issues quickly and... effectively.

Leadership: Ability to lead and motivate a team to achieve sales and service goals.

Organizational Skills: Ability to manage multiple tasks efficiently.

Key Responsibilities

Staff Management: Overseeing and training retail staff, ensuring they provide excellent customer service.

Inventory Management: Managing inventory and ensuring optimal product availability.

Customer Service: Handling customer complaints and inquiries professionally.

Sales and Promotions: Organizing and overseeing sales activities and promotions, aiming to meet sales targets.

Reporting and Administration: Preparing sales reports, inventory reports, and performance analyses.

Work Environment

Schedule Flexibility: Willingness to work on holidays, weekends, and evenings as required by resort operations.

Adaptability: Ability to work in a dynamic and diverse environment.

Personal Attributes

Interpersonal Skills: Ability to work well within a team and build good relationships with staff and customers.

Work Ethic: High integrity and a strong work ethic.

Professional Appearance: Maintaining a professional appearance in line with resort standards
Batam Batam City Riau Islands


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