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  • 1 week ago

jobs description

Founded in 2017, Bolt Logistics (“Bolt”) is a leading Canadian technology-enabled logistics and last-mile delivery provider for businesses of all sizes – from small local e-commerce shops to large national retailers. Bolt provides a customer-centric and sustainable approach to fulfilment, including reliable warehousing, pick and pack, shipping, and last-mile delivery with facilities in Toronto, Vancouver, Montreal, and Ottawa. By operating as an extension of every customers’ team, Bolt delivers best-in-class services every step of the way, ensuring faster, more cost-effective, and complete customer deliveries. Bolt also strives to be carbon negative by 2023 and is building Canada’s largest electric vehicle fleet. For more information on why Canada’s largest box mattress companies, furniture businesses and e-commerce entrepreneurs trust Bolt as their fulfilment partner, visit gobolt.com.

We are looking to hire a Head of Warehouse & Fulfillment to help manage and scale our... operations.

We are an adaptable, solution-focused, fast-paced team looking for energetic people who would like to have a rare opportunity to join one of Canada’s fastest growing companies.

What you'll be doing:
• Lead the team of Warehouse Managers that runs the day-to-day warehouse & fulfillment operations across the country (and soon in the US!) to exceed SLAs and KPIs
• Oversee all verticals of the warehouse & fulfillment operations including: receiving operations, putaway, pick and pack, direct-to-consumer fulfillment, wholesale fulfillment, cross-facility transfers, co-packing services, outbound shipping and special projects
• Work with the Warehouse Managers to continuously improve and adjust the warehouse operations based on the evolution of the business to enable scalability, improve accuracy, and reduce cost
• Build a strategic warehouse & fulfillment plan with prioritized projects/initiatives, support requests, and risk call-outs
• Own and be accountable for all warehouse health, safety and wellness standards
• Build scalable processes/SOPs that can be re-applied across all facilities
• Collaborate with the product and technology team to road map, implement, and improve product features
• Collaborate with cross-functional teams (HR, Recruiting, Procurement, Sales, Finance, etc.) on strategic initiatives to support the warehouse & fulfillment team’s operations
• Build an organization and a work environment that drives a safe and engaging employee experience
• Handle and problem solve major warehouse & fulfillment escalations in a rapid change/growth environment

Qualifications:
• Relevant Bachelor Degree or equivalent combination of education, training, and experience
• 10+ years of relevant professional work experience in e-commerce, fulfillment, warehousing, and/or distribution
• 5+ years of facility management leadership experience
• Experience driving fulfillment KPIs and facility efficiency
• Experience implementing eCommerce fulfillment strategies
• Strong written & verbal communication skills
• Strong cross-functional collaboration experience
• Strong organization and prioritization skills
• Strong leadership in managing a fast-paced operations
• Experience managing and coaching a large workforce of managers and hourly supervisors / team members

Why us?

We are innovative, goal-oriented, and are always on the search for energetic and passionate people who are eager to learn and would like to have a rare opportunity to grow within one of Canada's fastest growing companies.

Our team at Bolt is full of talented and passionate individuals who enjoy working collaboratively within a competitive environment. Here at Bolt we will provide you support from the get-go to help you realize your potential. Each member of our team shares a mutual passion for their craft and are in constant pursuit of growing our customer base and growing with our customers. We embrace all kinds of challenges head-on.

Aside from an amazing company culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family. We are also located in the heart of downtown.

Bolt is an equal opportunity employer that recognizes the value and importance of a diverse workforce. We believe that Diversity Delivers and are committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness or disability during any portion of Bolt’s recruiting process, please let us know by contacting your recruiter point of contact, and we will do everything we can to accommodate you.

Bolt Logistics focuses on Storage, Transportation, Customer Service, Logistics, and Warehouse And Chain Management. Their company has offices in Vancouver, Toronto, and Mississauga. They have a very large team that's between 1001-5000 employees. To date, Bolt Logistics has raised $15.7M of funding; their latest round was closed on December 2019.

You can view their website at https://gobolt.com
Toronto ON (+2 others)

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