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  • 1 month ago

jobs description

Role Description

This is a full-time on-site role as a Reservations Manager at Pullman Hai Phong Grand Hotel, Accor located in Hai Phong City, Vietnam. The Reservations Manager will be responsible for overseeing all aspects of the hotel's reservations operations, managing the reservation team, ensuring efficient and accurate handling of reservations, and providing exceptional customer service to guests.

• Previous experience in a similar role in the hospitality industry
• Strong organizational and communication skills
• Excellent attention to detail
• Ability to work under pressure and handle multiple tasks
• Proficiency in hotel reservation systems
• Knowledge of hotel operations and revenue management
• Customer service-oriented mindset
• Fluency in English and Vietnamese
• Bachelor's degree in Hospitality Management or a related field
Haiphong Hai Phong Vietnam


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