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jobs description

MS About Thermo Fisher Scientific:

Job Title: Transition Support Specialist, GBS Enablement
Reports to: GBS Implementation Director
Group / Division: Corporate / Global Business Services

Career Band: 6

Location: Costa Rica

Position Summary:

Thermo Fisher Scientific established a Global Business Services (GBS) organization to provide consistent, exceptional service to its businesses.

The GBS Enablement Team Project Lead, will lead the execution of the program management and ensure that critical activities get the right focus.
They will be responsible for managing the program activities and tracking critical program milestones. The GBS PMO Project Lead is a critical role for ensuring smooth program execution.

Key Responsibilities:
• Liaise with key program stakeholders and ensure the program implementation across workstreams and business groups
• Track & review the status of the program against the implementation plan
• Manage weekly and monthly reporting cadence and... adhoc reports including exec level reports & presentations
• Closely review the follow up process related to any open risks, issues, actions, and decisions own the escalate process in case if critical issues and drive to find mitigation strategies
• Support completion of project plans and PM Milestone deliverables
• Coordinate key process mapping workshops
• Manage information collection during site visits, or remotely
• Support the development of the Learning/Training Needs Documentation, development o SOP's and WIN's
• Manage Knowledge Transfer requirements for new hires in the GBS centers, including development of Knowledge Transfer sessions calendar & coordination of resources required
• Conduct periodic project plan assessments and manage preparation of regular program working sessions including milestone reviews to ensure readiness and quality of the projects
• Gathering project information and ensure clear communication of the outcome of the meeting (risks, issues, actions, and decisions)

Education and Experience:
• Bachelor's degree required
• Project Management/Sigma/Kaizen certification desirable
• Five years' project/transition management experience (or three years with advanced degree)
• Experience in Finance and or Customer Care Transitions is preferred
• GBS/SSC experience is a plus
• Systems implementation is a plus

Knowledge, Skills, Abilities:
• Fluency in English (verbal and written)
• Project management skills and capabilities (planning tools, defining deliverables, business case and baseline development)
• Experience in successfully leading project deliverables and working on big projects
• Ability to work independently, within a team, and collaboratively across teams
• Capable of handling multiple projects and deadlines simultaneously
• Excellent presentation, verbal, and written communication skills across all levels of the organization
• Proven track record of following through on commitments
• Good planning, organizational, and time management skills
• Team Player, able to work effectively with others
• Ability to deal with highly sensitive information in line with confidentiality expectations
• Good MS Office (Word, Excel, and Outlook) skills

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status
Costa Rica


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