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  • 1 month ago

jobs description

Join TUI BLUE Hotels as a Receptionist responsible to deliver excellent customer service at every guest touch point. You will ensure the smooth running of the Reception and Front Office department providing a professional, friendly, and efficient service whilst always representing the hotel and TUI BLUE brand.

Please note this role requires the candidate to hold Turkish Citizenship or a Mavi Card Turkish residency. We are not able to accept other applications at this time.

Immediate start until October 2024.

TUI BLUE Sarigerme, Muğla, Türkiye

ABOUT THE ROLE
• You will provide the very best guest experience from the initial warm welcome, consistent assistance through-out and a friendly farewell ensuring the guest is at the heart of everything we deliver.
• Receiving telephone inquiries for reservations, existing bookings, or other general information.
• Managing the guests check in/out, distribute room keys and processing payments for hotel services.
• Manage any guest issues as... they arise in an efficient, professional, and timely manner.
• Provide general information about the hotel, rates, and amenities.
• Confidently recommend and upsell additional facilities and services, when appropriate

ABOUT YOU
• To hold Turkish Citizenship or Mavi Card Turkish residency or equivalent.
• Languages required: Good level of English and Turkish. German language also highly desirable.
• Previous experience working within a Guest Relation, Front Desk, Receptionist role highly benefitial.
• A genuinely helpful, flexible, and professional personality
• Friendly and smart appearance with a positive attitude and warm charisma.
• A hands-on individual with the proven ability to work under pressure whilst remaining calm, courteous, and professional always.
• A team player and with excellent organisational skills.
• Strong customer focus with the ability to remain resilient and proactive when dealing with any guest issues that may arise.
• Knowledge in Office365 e.g. Outlook, Word etc.

ABOUT OUR OFFER
• Competitive salary and benefits as standard.
• Staff accomodation provided upon request.
• Working within a fast-growing international hotel company within the world’s leading tourism group.
• We promote career development with wide range of international opportunities across our business with an exceptional approach to your learning – access to free learning platforms & language lessons.

TUI BLUE is the global flagship hotel brand of the TUI Group combining the best aspects of both individual and all-inclusive holidays with outstanding quality and modernity. Our hotel brand stands out from the crowd with first-class locations, regional architecture, an innovative technology concept with a unique blend of local and contemporary cuisine and BLUEF!t® sport and leisure facilities.

TUI is the world’s leading tourism group. The broad portfolio gathered under the Group umbrella consists of strong tour operators, 1,600 travel agencies and leading online portals, five airlines with around 150 aircraft, over 400 hotels, 15 cruise liners and many incoming agencies in all major holiday destinations around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 27 million customers with an unmatched holiday experience in 180 regions.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
Sarıgerme Ortaca/Muğla Türkiye

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