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  • jobs
  • 1 month ago

jobs description

About the role:

Contribute towards the profitable growth of ‘Corporate’ business with a specific focus on developing existing (portfolio) customers and assisting in acquiring new business contracts (e.g. multinationals). To own the development of B2B relationships with ‘Corporate’ customers to create sustainable trusted partner relationships by creating and delivering value. Use industry and customer insight to shape customer buying behavior, position as an invaluable supplier and grow RS share of customer spend.

Build an effective stakeholder network with your customers at all levels across relevant functional departments to create engagement and consensus. Implement and execute activity against corporate customer contracts.

Responsibilities:
• Develop and leverage constructive relationships within target accounts to gain access to key end users, buyers and maintenance contacts to establish a partnership and increase our supply status.
• Work with the Corporate Account Manager... (CAM) to identify gaps & opportunities, and execute against the plan to close gaps and develop opportunities
• Work with the CAM’s to build customer intelligence on acquisition opportunities
• Actively promote the e-commerce offering to customers whom don’t currently use the tool, as well as drive compliance with existing users
• Execute and manage the customer activity plan for each portfolio account
• Gather competitor insights and share with Corporate team and key stakeholders
• Work with the CAM to manage and implement local and global sales campaigns

Requirements:
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to analyse information quickly and to problem solve and think strategically, position and formulate appropriate recommendations.
• Ability to seek ways to continuously improve external and internal customer satisfaction with product or service quality and on‐time delivery.
• Proficient in the use of Microsoft Office Suite.
• Ability to work as part of a group of people, working toward solutions which generally benefit all involved parties
Sydney NSW Australia

salary-criteria

Apply - Customer Care cum Internal Sales Executive, ANZ Sydney NSW