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jobs description

Job ID: 8101

Working Business Language: Bilingual in French and English. This role is considered a head office role and requires regular interaction with internal and external stakeholders across Canada where the business languages utilized are both English and French. As such, the successful candidate must be fully proficient in English and French.
Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated... proficiency in the role. The salary offered is estimated to be within the following range: $90,000+. Candidates with salary expectations outside of the range are still encouraged to apply.

About Us
At Wawanesa, we're proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from Montreal, QC.

The Wawanesa Mutual Insurance Company ("Wawanesa Mutual"), founded in 1896, is one of Canada's largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. To learn more visit wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The role of Senior Translation Services Specialist has responsibility for the oversight of Wawanesa's corporate French translation services program. As the sole translation services team member this role supports the business by liaising with our external translation vendor to ensure quality and timely translation services for the organization ensuring tone of voice is consistent through translated materials. Working under minimal supervision, this role provides guidance on French language requirements, responds to translation-related inquiries, and collaborates with internal business partners to integrate translation solutions for projects and initiatives.

This position is based in our Montreal Region Office and reports to the Manager, Communications located in Winnipeg, MB.

Job Responsabilities
• Oversee Wawanesa's French translation services program to meet the evolving needs of the business in Canada including developing processes related to translation service requirements and offerings.
• Facilitate and strengthen the relationship with our external translation vendor who provides French translation for the company, to ensure the delivery of high-quality translation that arrives on time, including tracking status, progress of translation requests, spot-check proofreading and monitoring overall client satisfaction.
• Support the Communications team with day-to-day French translation communication needs including review and editing of translated materials.
• Work with internal departments to understand translation needs and serve as a resource to provide guidance regarding legal language requirements, accurately adhering to all compliance regulations and legal requirements (including Quebec Language Laws).
• Review and monitor translation vendor invoices and develop regular reporting of translation volume and spend.
• Work with internal subject matter experts and our translation vendor to develop glossaries and terminology databases, ensuring quality and consistency in translated material.
• Serve as the primary contact for French translation inquiries for the organization.
• Provide linguistic support and service to the VP, Quebec as required, including on-site support for employee events for our Quebec employees.
• Translate urgent communications on an ad-hoc basis.
• Perform other duties as assigned

• Post-secondary degree in French language studies, English to French translation, or equivalent.
• Minimum of five years of translation experience or translation services program oversight in a corporate environment.
• Complete fluency and proven communications skills in both English and French with excellent command of the English and French language, both written and spoken.
• OTTIAQ accreditation is an asset.
• Translation experience in the insurance industry is an asset.
• Experience in overseeing and coordinating partnerships / agreements / contracts with translation vendors and/or translators.
• Highly developed skills in terminology research.
• Experience using memoQ software to maintain the organization's translation memory / glossary
• High degree of accuracy and strong attention to detail.
• Superior organizational skills with the ability to manage multiple projects simultaneously under tight deadlines.
• Self-motivated individual with the ability work independently or as part of a team.
• Strong interpersonal skills and proven ability to build relationships internally and externally.
• Strong working knowledge with MS Office applications including Word, Excel and PowerPoint.

#LI-AF1 #LI-Hybrid

Wawanesa is proud to be one of Manitoba's Top Employers, a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work!

Diversity, Equity & Inclusion
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Disability or medical-related accommodations are available upon request throughout all aspects of the recruitment and selection process. Candidates requiring reasonable accommodations may contact, in confidence, jobs@wawanesa.com.

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

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