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  • jobs
  • 1 month ago

jobs description

An opportunity exists for a great communicator, in the regional Policy and Communications team, to provide quality advice and assistance to parents, carers and other members of the school community.

We are seeking applications for a permanent full-time School Community Liaison Officer to join our team based in our Cairns Regional Office.

If this sounds like the right opportunity for you, apply now!

About The Department Of Education

The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

About The Role

This exciting new role in Education Services will support the fast paced and diverse work in the Policy and... Communications team.

This role will be the first point of contact for enquiries and complaints to the Far North Regional Office. The School Community Liaison Officer will provide quality advice and assistance regarding Departmental Policy and Guidelines, and play an active role in assisting to resolve concerns and complaints.

An ideal candidate would have highly effective communication skills, both verbal and written. Experience and skills in problem solving, time management and accurate record keeping will be an asset to this role.

Repsonsibilities Include, But Are Not Limited To
• Listen and understand using empathy and compassion, to initial telephone contact with parents, carers and other community members' regarding concerns or complaints and refer them back to the school to negotiate a suitable outcome.
• Provide advice to parents, carers and other community members on a broad range of departmental policies and guidelines and assist them with their understanding of such policy and guidelines.
• Liaise between the parents, carers and other community members and the school, to achieve a suitable outcome and resolution of relevant issues.

Please refer to the attached role description for any mandatory requirements for this position.

How To Apply
• Please attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); and
• A 2-pg written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace.  Click here to find out more about our Inclusion and Diversity strategies.

Occupational group Education & Training
Cairns QLD Australia

salary-criteria

Apply - School Community Liaison Officer - Far North Queensland Region Cairns QLD