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jobs description

Front Office | Listed 22 May

QT Wellington – Assistant Front Office Manager


New Zealand

Work type

Full time



About EVT

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.

About QT

A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?

About QT Wellington

With gallery-inspired design and perks of... quirk, QT Wellington will keep you inspired, guaranteed. Bring your passion for service to the harbourside home of Hippopotamus, Hot Sauce, luxurious guest rooms and artsy event venues. The epitome of edgy Welly creativity, at QT, you’re free to be you.

About the role

Key responsibilities :
• Perform the function of a Duty Manager while assisting in the management of the Hotel’s Front Office.
• Meeting and greeting VIP guests
• Managing the hotel’s technology systems
• Financial reporting (revenue)
• Maintaining guest relationships, requirements and feedback

Benefits & perks

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company.

Skills & experience
• Minimum 2 years experience in a similar role
• Exemplary customer service
• Excellent verbal and written communication skills
• Immaculate personal grooming
• Strong leadership qualities to engage and inspire a close knit team
• Financial acumen, invoicing and budgeting experience
• Development and Implementation of SOPs
• Experience recruiting and training
• Understanding of reports, checklists and other tasks as directed by management
• Excellent knowledge of hotel PMS, preferably Opera
• General Manager Certificate
• Full Drivers License Class 1

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.

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