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jobs description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference


Date posted


Application closing date





Salary Range – £28,209 - £30,096


Competitive terms and conditions

Contractual hours



Full time

Job category/type


Housing Support Officer

Job description

We are currently recruiting for: Housing Support Officer

Hours of work: 37

Location of role: New Beginnings – Liverpool (current remote working with an expectation to travel withing the Merseyside area)

The Role:

Our New Beginnings service is a dispersed supported accommodation project of 26 units across 3 houses. We provide a temporary home and support to individuals who are aged 18+ and homeless. New beginnings provide vital support to the individuals most vulnerable in our community and demonstrates our organisations... values through the positive work they achieve.

Our holistic focus is on the individual’s ability by co-producing meaningful outcomes with the client. Our client led assessment addresses any underlying issues that led to homelessness such as relationship breakdown, debt, mental health, recovery from addictions, offending, domestic violence and asylum seekers amongst others.

The Successful Applicant:

Nugent are excited to offer the opportunity of a Housing Support Officer role to an ambitious, enthusiastic and passionate individual who wants to make a crucial difference to people's lives.

You will have experience of working in a housing, Support or Community related field. You will have knowledge of Safeguarding and Health and Safety procedures. You will have the patience to teach the skills integral for clients to move on from supported and to be able to sustain a home and independent life. You will have the ability to show compassion, be pro-active and communicate effectively in sometimes difficult and challenging situations whilst remaining professional and none confrontational. This is a fast-paced and rewarding role.

You will manage your own caseload and will require good skills in I.T for electronic records with good written communication skills. Experience of support planning and risk management would be advantageous. This role forms part of the Community Team and is integral to the charity's income generation. You will assist to support our fund-raising department with specific promotions as directed by managers.

What we offer:

Salary Range – £28,209 - £30,096

Group Personal Pension Scheme

Life Assurance Scheme

30 days paid annual leave (including bank holidays)

Enhanced maternity, paternity, adoption and shared parental leave

Occupational Sickness Scheme

Access to offers and discounts

Blue Light Card Eligibility which provides members with thousands of discounts online and on the high street.

Recommend a friend scheme

Values Awards

A comprehensive induction programme with ongoing training and development

Regular supervisions and annual appraisal scheme

Career Progression opportunities

Enhanced DBS check which is fully paid for by Nugent and maintained on the DBS update service

How to apply

To apply for the role of Housing Support Officer please complete an online application form or alternatively, send an electronic application form and a supporting statement to HR@wearenugent.org

Deadline for applications

Closing date for applications will be 4 June 2024


Should you have any queries about this role please contact the HR team via email HR@wearenugent.org

The above position is subject to an enhanced DBS check

Nugent actively promotes the safeguarding of vulnerable adults, young people and children

Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We are committed to encouraging equality and diversity amongst our workforce and welcome and encourage applications from everyone, including groups currently underrepresented in our workforce. The aim is for our workforce to be truly representative of all sections of society and our people to feel respected and able to give their best in their working life
Liverpool UK


Apply - Housing Support Officer Liverpool