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  • Intern, Digital Enterprises Services - Doha, Qatar
  • Siemens in Doha, , Qatar
  • jobs
  • 4 weeks ago

jobs description

Intern, Digital Enterprises Services- Doha, Qatar

We
empower our people to stay resilient and relevant in a constantly evolving
world. We’re looking for people who are always searching for creative ways to
grow and learn. People who want to make a real impact, now and in the future.
Does that sound like you? Then it seems like you’d make an outstanding addition
to our vibrant international team.

Siemens
Digital Industries is a leading innovator in automation and digitalization. Our
mission is to support customers in maximizing growth, profit opportunities and
ecological footprint in the discrete and process industries. Ready to unlock
the full potential of technology?

Join
our Digital Industry as the Customer Service Support Engineer and help us
re-imagine the world by finding solutions and making the world a more
inquisitive place for tomorrow.

You‘ll make an impact by:
• Liaison confidently
and effectively with clients on a regular basis, addressing their inquiries,
providing... technical insights, and building strong relationships to drive sales
opportunities.
• Collaborating closely with the sales team to identify and qualify potential clients, understanding their Digitalization needs and challenges.
• Ensuring cohesive
communication between the sales, pre-sales, engineering, and customer support
teams to ensure seamless project handoffs and successful implementation of our
solutions.
• Providing efficient
and accurate technical guidance throughout the sales cycle, addressing
technical concerns, configuring solutions, and offering tailored
recommendations to match client requirements.
• Supporting the field services team to manage Siemens's
install base at customers by documenting/delivering reports, support for
providing the AOS (Asset Optimization Services) reports and organizing for the
service industry mall access to the key customers.
• Promoting the enterprise service portfolio include, not
limited to cybersecurity services, energy management, predictive maintenance.
• Ensuring that the customer's system is updated to the
latest software, quick fixes, and hardware.
• Preparing upgrade plans for the customer's systems.
• Providing technical assistance to meet required company
objectives of quality and customer satisfaction.
• Attending technical training that includes systems and
instruments, application, process control, communication, and safety.
• Providing data as requested for any reports to assist
management in decisions pertaining to customer satisfaction, sales marketing,
engineering, quality control, support, and employee satisfaction.
• Supporting the Service Sales Manager as required to secure
orders and service agreements.
• Providing support for document preparation and align with
the project team to obtain customer's approval per document specification and
schedule.
• Coordinating with customers for product-related issues and
report it to the dedicated team for further support.
• Referring customer requests to company specialists
(consultants) as required.
• Working in a team environment in a leadership position as
well as a contributing member
Your success is grounded in
• Bachelor or Masters student
in Electrical, Automation, or Computer Science Engineering.
• 0-1 year of work experience
• Proficiency in Data
Analytics, Artificial Intelligence, and other Industry 4.0 technologies.
• Strong
interpersonal skills, problem-solving ability, and a customer-centric approach
are vital for success in this role.
• • Knowledge of expertise: Industrial control systems, basic knowledge of PLC programming languages such as ladder logic, sequential function charts, etc., SCADA, DCS, HMI, PLC, etc
• Excellent verbal
and written communication skills, with the ability to explain complex technical
concepts in a clear and understandable manner.

What else do you need?
• Creative
Thinking abilities
• Good
planning and organizing skills
• Ability
to create & Innovate
• Presentation
& Communication (written and verbal) skills
• Teamwork
& collaboration skills
• Basic
financial Understanding

You’ll benefit from:
• 2 to 3 days
of mobile working per week as a global standard.
• Diverse and
inclusive culture.
• An
environment where everyone can bring their whole self and feel a sense of
belonging.
• the
foundation to develop personally and professionally.
• Extraordinary
variety of learning & development opportunities

Create a better #TomorrowWithUs!

We
value your outstanding identity and perspective and are fully committed to
providing equitable opportunities and building a workplace that reflects the diversity
of society. Come bring your authentic self and create a better tomorrow with
us.

We
celebrate the fact that our people are individuals and have different
preferences and needs. If we all thought the same, we would never think of
anything new! That’s why we recruit extraordinary minds from all walks of life.
We are committed to furthering our culture of diversity, equity and inclusion.
We encourage applications from a diverse talent pool and are happy to give the
opportunity to discuss flexibility and reasonable adjustment requirements. Many
of our teams are working optimally in a remote, virtual adding to our ability
to offer more flexibility on how you handle your time.

Please
note: Only complete applications can be considered in the selection process
Doha Qatar

salary-criteria

Apply - Intern, Digital Enterprises Services - Doha, Qatar