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  • 3 weeks ago

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Part-time Service Consultant Part-time Service Consultant Req ID: Department: NZ Personal Banking Branch Network Division: New Zealand Location: Kaitaia Mo te turanga - About the roleKia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers?so they can achieve incredible things– whether they're buying a home, building a business or saving for things big or small. In this role, you would have the opportunity to: Provide exceptional customer experience through quality interactions that meet customers' complete financial transaction needs at the first point of contact, referring them on to the relevant person or area of the Bank as appropriate. Take personal responsibility for adopting positive relationship-based service and working collaboratively with colleagues to help the branch succeed in meeting and... exceeding objectives. Undertake cash management requirements in an accurate and efficient manner and ensure compliance with bank process and policy requirements. Demonstrate living the ANZ Values with our customers and colleagues. Role Location: Kaitaia / KaitaiaRole Type: Permanent, Full-timeWork Schedule:Monday: Not Rostered Tuesday: 08:30 AM - 05:00 PM (60 minute break) = 7.50 hours Wednesday: 08:30 AM - 05:00 PM (60 minute break) = 7.50 hours Thursday: 08:30 AM - 05:00 PM (60 minute break) = 7.50 hours Friday: Not Rostered Saturday: Not Rostered Sunday: Not Rostered Total Weekly Rostered Hours: 22.50 hours Ou Pukenga? - What will you bring?To grow and be successful in this role, you will ideally bring the following: Exceptional customer focus Prior experience working with stakeholders and establishing and managing relationships Excellent communication skills both written and oral Strong time management skills and ability to prioritise A positive attitude with a growth mindset Working knowledge in using different digital channels You're not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you. He aha te take e uru ai koe ki a matou? - So, why join us?But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career. We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can make work, work for them. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more. At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce. Kua watea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support. Te Ra Otinga - Job Posting End Date21/05/, 11.59pm
Northland New Zealand


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