Loading...

@

  • jobs
  • 3 weeks ago

jobs description

Regular

Non-Exempt

GENERAL DESCRIPTION:

Responsible for analyzing, reconciling, and collecting the outstanding balances of the accounts. Maintains communication with the other MCS departments to clarify collection procedures and payment method changes.

ESSENTIAL FUNCTIONS:
• Analyzes and reconciles the accounts of contracts with outstanding balances and sends collection letters from Commercial, MCS Personal, COBRA, Government, and Classicare.
• Analyzes, investigates, and responds to the cases referred from the Grievances area for the different products concerning the accounts receivable.
• Analyzes the accounts with credit balances to generate the corresponding reimbursement, either to the insured or to the employer, in the Power MHS and/ or Split Bill system as applicable.
• Monitors balances 90 days or more overdue to make the corresponding collections and/or adjustments in the various systems as applicable.
• Identifies and cancels contracts for non-payment with overdue... balances as established in each product.
• Generates letters to policyholders canceled due to non-payment.
• Investigates unapplied payments for applicable transactions and sends collection or refund letters, as applicable.
• Balances daily the cash received to validate that everything is applied in the system.
• Performs monthly balancing of reimbursement or premium adjustment accounts for the end of each month.
• Updates, in the corresponding system, the bank information of the groups or individuals with automatic debit, coupon booklet, or social security payment methods.
• Provides internal and external customer service through written and/or telephone communication.
• Keeps the Supervisor informed of any situation related to the area that merits their intervention.
• Complies fully and consistently with the Company's standards, policies, and procedures and the local and federal laws applicable to our industry, business, and employment practices.
• May perform other duties and responsibilities as assigned in accordance with the education and experience requirements contained in this document.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelor's degree in Business Administration preferably concentration in Accounting. At least one (1) year of experience performing tasks in a similar position.

"Proven experience may be replaced by previously established requirements."

Certifications/Licenses: N/A

Other: Proficiency in Excel and Word

Languages:

Spanish – Intermediate (writing, conversational, and comprehension)

English – Intermediate (writing, conversational, and comprehension

“Somos un patrono con igualdad de oportunidad en el empleo y tomamos Acción Afirmativa para reclutar a Mujeres, Minorías, Veteranos Protegidos y Personas con Impedimento”
San Juan Puerto Rico

salary-criteria

Apply - Account Analyst San Juan