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  • Client Services Consultant Bogota
  • Cencora in Bogota, , Colombia
  • jobs
  • 1 month ago

jobs description

Our team members are crucial to everything we do at Cencora. We are dedicated to shaping healthier futures and each individual plays a vital role in fulfilling that mission. If you are passionate about making a positive impact in healthcare, consider joining our dynamic company to contribute to enhancing the well-being of people and animals worldwide.

What you will be responsible for:

ROLE SUMMARY:
Reporting to the Sr. Director for Clinical Supply Solutions and under the supervision of the Client Services Manager, the Client Services Consultant is tasked with delivering consultancy services for Specialty Logistics supply chain projects. Serving as the Subject Matter Expert, the CS Consultant bridges the gap between Clients and internal teams to address technical and operational project requirements. The role involves fostering strong client relationships, advocating for clients within the organization, and ensuring service delivery aligns with operational standards. Collaborate... closely with team members to offer top-notch service to clients, both internal and external.

MAIN RESPONSIBILITIES:
• Facilitate project setup by reviewing Depot Instructions and gathering essential project details.
• Engage with clients to tailor services within the CSS portfolio to meet their specific needs.
• Handle escalated requests, collaborating with various departments to find solutions.
• Offer expertise to the sales team on clinical supply solutions services.
• Maintain communication channels with Global & Regional Ops Managers for task coordination.
• Create project-specific instructions and provide training to relevant internal clients.
• Troubleshoot technical issues and update project-related information promptly.
• Ensure compliance with regulations and confidentiality agreements.
• Contribute to the development of training materials.
• Perform other assigned duties.

EXPERIENCE AND EDUCATION:

Requires a University degree in Pharmaceutical Sciences, Life Sciences, Business Administration, International Trading, or Logistics (Pharma Logistics preferred).

REPORTING TO: Manager, Client Services (Global)

Requirements for your background:

ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES:
• Strong interpersonal and analytical skills
• Proficiency in English (Written and Oral)
• Multi-lingual abilities are a plus
• Excellent attention to detail and organizational skills
• Capability to work independently and collaboratively
• Effective presentation skills
• Ability to manage multiple projects under pressure
• Familiarity with industry guidelines and GxP standards
• Willingness to travel
• Proficient in Microsoft Office applications

WORK ENVIRONMENT

This role requires an individual to work in a dynamic environment where adaptability and attention to detail are essential.

What Cencora provides:

All team members receive comprehensive benefits including insurance coverage, business travel benefits, and more. Specific benefits may vary by location.

Affiliated Companies:

Affiliated Companies: World Courier de Uruguay S.A.

Equal Opportunity Employer

Cencora upholds equal employment opportunities for all individuals, irrespective of race, religion, gender, or other protected status. Our commitment to diversity and inclusivity drives our success, and we ensure fair treatment in all aspects of employment.

We provide reasonable accommodations for individuals with disabilities as required by law. Contact information for accommodation requests is available upon inquiry
Bogota Colombia

salary-criteria

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