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  • 3 weeks ago

jobs description

We have an exciting opportunity for a People Advisor to play a vital role in fostering a positive and productive work environment by providing guidance and support to colleagues across various aspects of their employment journey. You will serve as a trusted resource for both colleagues and management, offering advice on matters related to HR policies, performance management, colleague relations, and professional development. Your goal is to ensure that colleagues feel valued, supported, and equipped to thrive within the organisation.

We are passionate about empowering our people to be the best they can be and are committed to a culture of inclusivity where colleagues are "free to be me". Not only this, but we aim to put our people first by offering hybrid/agile working, a great pension scheme (up to 12% employer contributions!) and many other benefits which show our appreciation for the hard work that everyone puts in here. We each work to our Freebridge Values; Belong, Own It, Think... Customer, One Team One Purpose and Be the Change.

In line with our five-year strategy, which we are now in the fourth year of, we are looking to build 750 new homes by 2026! This five-year strategy will drive us towards our long-term ambitions for the next 10-20 years and these first five years will be critical in laying the groundwork, investing in properties and people, hitting new targets and really making a difference.

Freebridge Community Housing is the largest provider of housing in West Norfolk, set up in 2006 to receive the transfer of homes from the Borough Council of King's Lynn and West Norfolk. Today, we own and manage around 7,000 homes across West Norfolk, making a difference to thousands of customers within communities across an area of almost 550 square miles. We have an annual turnover of £30m and employ well over 200 people, including our own Property Services team. Over the last 14 years, there have been numerous achievements, not least delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living.

• Act as a primary point of contact for colleagues regarding HR-related inquiries, concerns, and conflicts. Provide timely and confidential assistance in resolving issues and ensuring fair treatment
• Collaborate with managers to facilitate performance reviews, goal setting, and feedback sessions. Offer guidance on performance improvement plans and disciplinary actions when necessary
• Support the recruitment of new colleagues and their new starter journey including inductions
• Support the implementation of strategies to enhance colleague engagement and satisfaction. Coordinate recognition programs, and feedback mechanisms to foster a positive company culture
• Stay updated on relevant employment laws and regulations to ensure legal compliance. Proactively identify and address potential risks related to HR practices and policies

Knowledge and Experience
• General HR experience
• Knowledge of employment legislation and codes of practice
• Substantial experience of Microsoft Office applications
• Knowledge of the CRB procedures for obtaining disclosures
• Ability to communicate routine information clearly at all levels
• CIPD Level 5 is desirable

• £32,523.75 per annum
• Full time of 37 hours a week, Monday to Friday
• Hybrid Working
• Great Pension Scheme
• Full access to an Employee Assistance Program
• Customer focused, team working environment
• Employee discount perks including 100s of high street discounts
• 25 days holiday + bank holidays (rising to 30 days after 5 years
King's Lynn UK


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