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  • 3 weeks ago

jobs description

Salary: £34,534 - £36,637 per annum

Location: Birmingham

Contract Type: Permanent

Hours: Full Time

The Vacancy

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 40 years. With an active presence in over 30 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.

IRW’s ICT department is recruiting for the position of ‘Business Analyst’ to join its dynamic team based out of its offices in Birmingham, UK. The organisation operates to a hybrid working model.

The purpose of the role is to collect, analyse and report on data to improve Islamic Relief’s systems and processes for greater organisational efficiency and impact. The BA engages with stakeholders, representing the wider ICT function, to ensure business needs are understood across stakeholder groups and addressed effectively with any ICT solutions and technologies. The BA works... with an internal team of technology experts, end-user support teams, project managers and information security professionals, and coordinates with external technology providers to ensure high-quality sustainable solutions.

The successful candidate must have or be:
• Degree level IT qualification and/or industry standard business analysis related qualification (e.g. BCS/ISEB, ECBA, or CCBA).
• Proven ability to manage high level stakeholders and ability to engage with individuals at all levels
• Outstanding written and verbal communication skills
• Ability to map, analyse and re-engineer business processes
• Good planning and organisational skills with ability to manage multiple tasks and initiatives in parallel without compromising quality.
• Ability to translate complex technical terms into customer and business friendly terms for a non-technical audience.
• Ability to lead small project teams of up to 10 people
• Ability to foster motivation within the project team to meet expected delivery dates.
• Business minded approach and ability to make commercially sound decisions
• Good working knowledge of Prince2 (ideally Prince2 Foundation qualified)
• Ability to think logically and also creatively.
• Knowledge of DevOps and cloud technologies (AWS and Microsoft Azure)
• Proficient in use of Excel for data manipulation and reporting purposes
• Working knowledge of Microsoft SQL server analysis and reporting
• Business analysis background with some experience applying it
• Analysing and documenting complex business processes.
• Writing requirements specifications for Information Systems.
• Working in medium to large project teams and working with technical specialists such as developers
• Exposure to and general understanding of ICT technical areas relating to systems development and infrastructure
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels, including directly with end users.
• End to end experience of the project lifecycle

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit:


PLEASE NOTE: Interviews are expected to take place in mid-June 2024..

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:
• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer
Birmingham UK


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