• Customer Service Agent (Work from home) Cairo
  • Confidential in Cairo, , Egypt
  • jobs
  • 1 month ago

jobs description

Job Description
• Provide customer support through answering inquiries via Voice calls, E-mails, and live Web Chat to ensure customer satisfaction with services.
• Facilitate sales process by connecting customers to client consultants to assist in purchases.
• Manage billing inquiries through the use of various internal systems to meet client objectives.
• Document customer interactions using internal systems to assist them in future inquiries.
• Ensure customer contact is adhering to professional and business structure to maintain brand quality.

Job Requirements

● Experience in sales or customer service positions is a plus

● Basic Computer skills

● Fluent in written and spoken English

● Excellent communication and presentation skills
Cairo Egypt


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